Job Title: Lettings Administrator
Salary: £26,500
PQE: 2 years’ experience in a similar role
Hours: 8:30am to 5.00pm
Location: Burnley, Lancashire (Head Office), Sell UK Property Ltd (BB12 7TY), In Person, Office Based
Job Type: Full-time, Permanent
About Us
We are part of a Group of Companies specialising in all aspects of property purchase and management. With offices in Burnley and Middlesbrough, we manage a portfolio of over 2,000 properties across both regions. We provide a fully client-based serviced approach to property investment, handling everything in-house, from acquisition and renovation to lettings, management, and sales to investors.
Our success has gained national recognition, including being featured on the popular BBC show Homes Under the Hammer, with a record 3 episodes aired in just 12 months, and a further 4 episodes released thereafter.
Our Core Values
- Teamwork & Collaboration: We foster a cooperative environment that enhances creativity, productivity, and problem-solving
- Ownership & Accountability: We take pride in our work and understand the impact of our actions on the company’s success
- Customer Focused: Our priority is to exceed client expectations by building strong, lasting relationships
- Integrity, Honesty & Trust: We maintain a culture of credibility and ethical conduct
- Hard Work: Our commitment to excellence drives us to overcome challenges and achieve our goals
Role Overview
We are looking for an organised and proactive Lettings Administrator to support a busy lettings function across both North West and North East Regions. You will manage applicant progression, compliance, tenancy administration, reporting, and property marketing.
Main Responsibilities
- Maintain an organised database of all enquiries and applicant details
- Ensure all communication is recorded in the system
- Send daily available properties to enquiries
- Answer incoming lettings calls/Inbox
- Market all properties
- Keep property adverts updated with correct information and availability
- Applications, Referencing & Compliance
- Carry out reference checks on tenancy applications
- Use credit check software to assess applicants
- Upload notes and documents accurately into the tenancy pack
- Approve applicants in line with company procedures
- Conduct and monitor Right to Rent checks
- Audit all returned paperwork for compliance
- Manage Selective Licensing requirements
- Prepare all paperwork (tenant and guarantor)
- Arrange collection of rent and deposit and book tenants in for a sign-up date
- Book and coordinate all move-in appointments
- Register deposits with TDS
- Inform utilities and council
- Update CRM systems and reports
- Achieve Lettings KPI’s/SLA’s
Key Skills Required
- Experience in lettings admin/property administration preferred
- Strong understanding of compliance (Right to Rent, deposits, licensing)
- Confident using CRM/property systems and referencing/credit check software
- Excellent organisation, accuracy, and time management
- Strong communication skills and ability to work to deadlines
Group/Partner Companies:
- Rent UK Property Ltd - http://www.rentukproperty.com/
- Find UK Property Ltd - https://findukproperty.com/
- Openshore Property Ltd - http://www.openshoreproperty.com/
- Sell UK Property Ltd - https://www.sellukproperty.com/
Benefits:
- Free pay day lunch once a month
- Free continental breakfast every day
- Company events
- Medical Care
- Support, training and professional development
- Regular 1-1 reviews with manager to discuss career progression
- Mileage fully covered if travelling at work
- Free Parking on site
- 32 Days Holiday (Including Bank Holidays)
- On Site Canteen
- Working in a long, established, and reputable business
- Workplace Pension
- An additional days holiday for their Birthday
- Long Service awards
Job Types: Full-time, Permanent
Pay: £26,500.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
