About Us
Harmony Auto, an automotive dealership partnered with BYD since 2023, specialises in the sale of new energy vehicles. We are committed to providing intelligent and green travel services, contributing to emissions reduction and sustainable development. We also aim to provide customers with high-quality travel experiences that promote harmony between humans and vehicles.
About the Role
Harmony Auto is seeking an experienced and technically capable IT Manager to oversee and manage IT infrastructure and support operations across our growing national dealership network under the Finance Compliance Team. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of all IT systems while supporting multiple locations across the UK. This position can be based in London, Lakeside, Bristol, or Warwick and will require regular travel between branches to support server installations, system maintenance, and new site setups.
Key Responsibilities
- Oversee the installation, configuration, and maintenance of hardware, software, servers, and network systems across all company locations.
- Manage and maintain Windows Server environments and ensure the stability and performance of network infrastructure.
- Troubleshoot and resolve hardware, software, and system issues across all branches in a timely manner.
- Act as the primary point of contact for IT-related queries and provide technical support to employees.
- Ensure systems operate efficiently, securely, and in compliance with IT security standards and electrical safety requirements.
- Manage antivirus and endpoint security systems to maintain data protection and system security.
- Plan and implement system upgrades to ensure compatibility and efficiency across all devices and platforms.
- Support the installation and configuration of IT infrastructure for new dealership sites.
- Manage and maintain business systems including databases, internal web pages, CCTV systems, and group email platforms.
- Oversee the company telephone system and ensure its reliability across all locations.
- Diagnose and resolve server-related issues and support server deployment where required.
- Conduct testing and evaluation of new hardware and software prior to implementation.
- Maintain clear and accurate technical documentation for systems, processes, and procedures.
- Manage relationships with third-party IT vendors, service providers, and telecommunications partners.
- Work closely with Facility Officer and oversee IT asset management including procurement process, tracking, allocation, maintenance coordination, and repairs.
- Work closely with management and departmental teams to deliver IT solutions that support business operations and growth.
Requirements
- Proven experience managing or supporting IT operations within a business environment.
- Experience working with Microsoft Intune and endpoint management systems.
- Strong knowledge of Windows Server, networks, and enterprise system administration.
- Experience with hardware installation, troubleshooting, and system deployment.
- Familiarity with CCTV systems and telephone systems within a commercial environment.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Ability to work independently and manage multiple tasks effectively.
- Strong communication skills and the ability to support users across different departments.
- Support cybersecurity governance and defence initiatives across the UK and wider European business operations by implementing security controls, monitoring compliance with corporate security policies, participating in security risk assessments, coordinating remediation activities, and sharing cybersecurity best practices, threat awareness, and lessons learned with internal teams to strengthen the organisation's overall security posture.
- Valid UK driving licence.
- Willingness to travel and support all branches across the UK (London, Lakeside, Bristol, Warwick).
- Must have the Right to Work in the UK.
Equal Opportunities Statement
Harmony Auto UK is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We are an equal opportunity employer and we aim to ensure that all employment decisions are taken without reference to irrelevant or discriminating criteria. We welcome applications from candidates of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive and reach their full potential.
Data Privacy Statement
Harmony Auto UK collects and processes personal data as part of our recruitment process in line with our data protection obligations. This may include information provided in your CV, application form, interviews, and right-to-work documentation. Your data will be used solely for recruitment purposes and may be shared with relevant internal teams or background check providers as needed. All personal information will be stored securely and automatically deleted after 12 months unless we are informed otherwise. By applying, you consent to us contacting you regarding your application.
Pay: £50,000.00 per year
Benefits:
- Company car
- Company pension
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
Work Location: In person
