About Us - Who We Are
The Lock Group is a collective of B Corp certified creative production specialists, united by a shared mission: to help brands realise their vision and transform their business through industry-leading and culturally resonant content.
We operate at the intersection of culture and commerce, balancing artistic integrity with commercial ambition. Our work connects, inspires, and creates lasting impact that goes beyond delivering results.
We amplify distinctive, creative voices and help brands show up in more original, relevant, and impactful ways, building legacy through meaningful storytelling.
The Position
A practical and solutions-focused Maintenance Operative who is committed to maintaining an exceptional operational environment, supporting on keeping our spaces at a premium standard. You will be self-motivated with a passion for hands-on upkeep, facilities care, and studio production readiness. An ability to work under pressure with a proactive attitude is required. This role requires strong technical proficiency, exceptional organisational skills, and the ability to manage facilities checklists across multiple busy studio environments with minimal supervision.
Responsibilities:
Operations & Space Management
- Manages a structured daily checklist to keep the physical space in top condition.
- Carries out hands-on tasks including painting, polyfilling, and patching studio coves.
- Executes specialised floor care including regular buffing and waxing.
- Applies a basic understanding of health and safety regulations to keep the building safe for high footfall.
- Independently tackles basic plumbing and toilet maintenance.
- Proactively identifies and reports larger building risks.
- Opens the studio space and is responsible for ensuring the studio building is opened correctly for the day.
Logistics & Assets
- Tracks all maintenance tools, paint stock, and hardware supplies needed for daily upkeep.
- Acts as the primary on-site contact for external suppliers and third-party contractors.
- Escalates major facilities issues to the Studio Manager when required.
Shift & Calendar Coordination
- Coordinates physical upkeep and noisy repair work around the busy studio event and shoot calendar.
- Works flexible shifts to ensure studios are fully prepped and dried before clients arrive for scheduled bookings.
Leadership & Team Effectiveness
- Adopts a highly practical, solutions-focused approach to daily checklists and building fixes.
- Works independently across the spaces while keeping the Studio Manager updated on ongoing facility issues.
Essential Skills and Requirements:
- Experience in property maintenance, facilities upkeep, or construction-adjacent roles.
- Proficiency with hands-on tasks including painting, polyfilling, drilling, and repairing studio coves.
- Competence in specialised floor care, including operating floor buffing and waxing equipment.
- Solid basic understanding of building health and safety regulations to identify risks and manage basic plumbing issues.
- Experience tracking and managing inventory for tools, paint stock, and hardware supplies.
- Strong communication skills to liaise with external suppliers, third-party contractors, and the Studio Manager.
- Flexibility to work varied shifts and schedule noisy or disruptive repairs around a busy shoot and event calendar..
Perks and BenefitsWe want you to do great work and enjoy a great life outside of it. Our benefits are designed to support your wellbeing, growth, flexibility and day-to-day life.
- Generous time off policies
- One paid volunteering day
- Work from anywhere for up to 5 days a year
- Confidential Employee Assistance Programme
- Mental Health First Aider support
- Fertility and menopause leave
- Cycle to Work and eye care support
- Electric car, home & tech, nursery and season ticket salary-sacrifice schemes
- Quarterly studio events, summer and Christmas parties
- Peer-nominated recognition and long-service rewards
- Dog-friendly studio
- B Corp certified, sustainability-focused workplace
Working Hours and Pay
Contracted working hours would be 40 hours per week with core working hours of 6:00 am - 3:00pm.
We require some flexibility on hours and openness to facilitate overtime to ensure studio readiness, any revisions to working hours will be communicated at least 1 - 2 weeks in advance.
Salary for the core hours is £30,784.00 per annum.
Equal OpportunitiesWe’re committed to creating a workplace where everyone feels welcomed, valued and able to thrive. We believe diverse perspectives and experiences lead to better creativity and collaboration. If you need any adjustments during the recruitment process, we’re happy to support.
Pay: £30,784.00 per year
Application question(s):
- Do you have full legal right to work in the uk?
- Do you or will you need sponsorship to work in the uk?
- What is your notice period?
- Are you happy with some flexibility required with hours and early starts (e.g. 6am)?
Work Location: In person
