We have two shifts available on Wednesdays and Sundays - 10am to 6pm.
Must be a qualified level 3 beauty therapist.
Key Points:
1. To deliver high quality treatments
2. To secure repeat bookings
3. To assist with administration duties
K.O.1
a) To complete all treatments in line with relevant product house training
b) To prepare treatment room prior to each treatment
c) Ensure that correct uniform is worn
d) Ensure that room is at correct temperature prior to commencing treatment
e) Ensure good personal hygiene at all times
f) To upsell retail products at the end of each treatment
g) Ensure that treatment room is turned over after each treatment and is clean, tidy and well presented
h) Inform management if any products or retail items are running low so stock can be ordered
i) To greet customers in a friendly manner and with a smile
j) Ensure that treatment card is completed prior to commencing
K.O.2
a) To build rapport with each client in order to secure some loyalty
b) To ask if another treatment can be booked at the time of payment
c) To book any repeat treatments in as required
K.O.3
a) To handle bookings for the salon
b) To administer booking using computerised and manual systems.
c) To process all payments accurately.
d) To administer the membership card system.
e) To carry out any administration work as necessary.
f) To record and administer the lost property system.
g) To restrict access into the Reception area to authorised personnel only.
h) To ensure that the Reception area is kept tidy and presentable at all times.
i) To ensure that all communications, memos, diaries are read each day.
j) To answer the telephone as per the company standard.
k) To attend staff meetings and provide input into ways of improving and developing the service.
l) To feedback any areas of concern to the Club Manager
m) To complete cleaning duties as required by the Club Manager
n) Assists with other job tasks as required by Club Manager
o) Accepts flexible work schedule necessary for uninterrupted service to hotel and club guests and members.
p) Maintains own working area, and materials clean, tidy and in good shape, reports defective materials and equipment to Club Manager.
q) Continuously seeks to achieve professionalism in own job function.
r) Knows hotel facilities and nearby sites of importance.
s) Knows hotel and corporate marketing and promotional programmes and corporate clients and clients generating high business volume
Job Type: Part-time
Pay: £13.77 per hour
Benefits:
- Canteen
- Company events
- Discounted or free food
- Gym membership
- On-site gym
Work Location: In person
