Overview
We are seeking a detail-oriented and proactive IT Analyst to join our dynamic team. The ideal candidate will possess a strong analytical mindset and a passion for technology, enabling them to effectively support our IT infrastructure and contribute to the overall success of our projects. This role involves collaborating with various departments to understand their needs, ensuring that our IT solutions align with business objectives.
Duties
- Liaising with policy, business, and technology stakeholders for the delivery of business requirements which form the basis of change to business processes, policies or systems
- Work with stakeholders to understand their perspectives, needs, processes, and constraints to facilitate effective and efficient business process change
- Understand the business processes and activities that impact and that are impacted by the product or service whilst developing an understanding of how the product or service aligns with the wider strategy
- Collaborate with service teams to formulate hypotheses to test in service design phases
- Contribute to agile methodologies across functions, setting standards across the function and ensuring these standards and methodologies are followed
- Work with Service Owners and Delivery Managers to ensure requirements are effectively scoped, split and prioritized
- Take responsibility for the quality and accuracy of requirements and user stories for the service
- Understand and analyze the business domain by developing models to articulate the data needs
- Contribute to the definition of success metrics and support mechanisms for monitoring data through the life cycles of services
- Contribute as an experienced practitioner and mentor within the wider Business Analyst community, taking online management responsibilities for BAs
- Play a significant role in recruitment & performance assessment activities
Qualifications
- 2–5+ years of experience in business analysis, consulting, or related roles.
- Proven experience working in cross-functional teams and delivering projects.
- Experience in a specific industry or domain (e.g., financial services, healthcare, IT, logistics) is often preferred.
- Ability to apply domain knowledge to craft relevant solutions.
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
- CBAP (Certified Business Analysis Professional) – IIBA. (Preferred)
- CCBA (Certification of Capability in Business Analysis) – IIBA (Preferred)
- BCS International Diploma in Business Analysis.
- Proficiency in data analysis tools like Power BI, Tableau, or SQL can enhance qualifications.
If you are passionate about technology and eager to make a significant impact within our organisation, we encourage you to apply for this exciting opportunity as an IT Analyst.
Job Types: Full-time, Permanent
Pay: £36,800.00-£46,500.00 per year
Work Location: Hybrid remote in Leicester LE1 1QZ
