Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
This role will partner with the area that supports our Direct Customer relationships. They will be responsible for shaping, prioritising and executing on the roadmap that evolves the journeys for customers who manage their insurance directly with Hiscox.
This includes driving the transformation of customer-facing journeys, digital engagement, and self-serve capabilities, ensuring the Direct proposition continues to evolve in line with customer expectations and market trends.
