Receptionist / Administrator
20-25 hours per week | Charles Hicks Centre, Huntingdon & Roman Gate Surgery, Godmanchester
About Us:
Hicks Group Practice has been serving our community since 1821. With two sites—Charles Hicks Centre and Roman Gate Surgery—we provide high-quality healthcare to over 17,200 patients. Our team includes 6 partners, 4 salaried GPs, advanced nurse practitioners, practice nurses, and healthcare assistants. We’re also a training practice, dedicated to developing the GPs and nurses of tomorrow.
The Role:
We’re looking for a friendly, motivated, and flexible Receptionist/Administrator to join our team. This role covers both sites and involves working 20-25 hours per week within set hours 2 morning shifts 8am - 1pm, 3 pm shifts 1-6pm and 1 of which finishes at 6:30pm, with some flexibility required.
Salary:
- Starting rate: £12.72 per hour
- After successful completion of 6 months probation: £13.00 per hour
Key Responsibilities:
- Welcome and book patients efficiently and courteously
- Signpost patients to the correct team member or service
- Relay messages between clinical staff and patients
- Work effectively under pressure while prioritizing tasks
- Deliver excellent customer service in a busy primary care environment
Candidate Requirements:
- Excellent communication and customer service skills
- Pleasant telephone manner
- Ability to multitask and work well under pressure
- Courteous, polite, and professional attitude
- Experience in general practice or NHS and with SystmOne preferred but not essential (training provided)
How to Apply:
Please complete the application form or send your CV to:
Mrs Lisa Harrison, Practice Manager
Or deliver to the surgery at either site.
Important Dates:
- Closing date for applications: 7th July
- Interview date: Tues 14th July and Thurs 16th July (please ensure availability)
Please note: Previous applicants need not apply.
We look forward to welcoming a new member to our friendly, supportive team!
Job Type: Part-time
Pay: From £12.72 per hour
Ability to commute/relocate:
- Huntingdon PE29 3EZ: reliably commute or plan to relocate before starting work (required)
Experience:
- Primary or secondary Care: 1 year (preferred)
Language:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
