Job Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This role offers an opportunity to be part of a dedicated team committed to delivering outstanding dental care. The position is paid and suitable for individuals with a keen eye for organisation and strong communication skills.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a welcoming environment
- Manage appointment scheduling, cancellations, and reminders efficiently using dental practice software
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Handle patient check-in and check-out processes accurately
- Maintain accurate patient records and update personal information as needed
- Process payments, including insurance claims and billing procedures
- Assist with administrative tasks such as filing, correspondence, and managing office supplies
- Ensure the reception area remains tidy and presentable at all times
Requirements
- Previous office or administrative experience is preferred.
- Strong organisational skills with attention to detail
- Excellent communication skills, both written and verbal
- Friendly, professional demeanour with a customer-focused approach
- Ability to work efficiently in a fast-paced environment
- Proficiency in basic computer applications such as MS Office; experience with dental practice management software is advantageous
- Ability to work well within a team and independently when required
This role offers an engaging environment where your organisational skills and positive attitude will contribute significantly to patient satisfaction and the smooth running of our dental practice.
Pay: £12.21-£13.00 per hour
Work Location: In person
