Posting Description:
Client Service Advisor | Corporate Risk, Redhill (UK)
Are you looking to take the next step in your commercial insurance career? Do you enjoy building strong client relationships and delivering exceptional service?
Aon Corporate is recruiting for a Client Service Advisor to join our growing Redhill team. This is a hybrid role with the flexibility to work both virtually and from our Redhill office.
This is a fantastic opportunity to join an expert and collaborative team, working with a broad portfolio of corporate clients while developing your technical expertise and building a long-term career with one of the world's leading professional services firms.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Our Corporate Risk team provides tailored risk and insurance solutions to a diverse portfolio of mid-market clients across a wide range of industries throughout the UK. As a Client Service Advisor, you will play a key role in delivering exceptional service, supporting clients throughout their insurance journey and working closely with Client Managers, Brokers and insurer partners to achieve the best outcomes.
Key responsibilities will include:
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Supporting the day-to-day servicing of a portfolio of corporate clients, ensuring the highest standards of client service are maintained.
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Developing an understanding of clients' businesses, risk exposures and insurance requirements.
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Assisting with the design, placement and ongoing management of bespoke insurance programmes.
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Attending client meetings, including pre-renewal and renewal discussions, and supporting insurer surveys where appropriate.
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Negotiating renewals, mid-term adjustments and cover amendments with insurers and Aon facilities.
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Preparing marketing presentations, renewal reports and policy comparisons to support client recommendations.
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Building and maintaining effective relationships with clients, insurers and internal stakeholders.
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Responding to client queries and providing ongoing support throughout the policy lifecycle.
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Identifying opportunities to enhance client risk and insurance programmes and supporting the delivery of wider Aon solutions.
How this opportunity is different
This is an exciting opportunity to join a growing Corporate Risk team that is passionate about developing talent and helping colleagues reach their full potential. Working alongside experienced Client Managers, Brokers and insurer partners, you'll gain exposure to a diverse portfolio of UK and multinational clients while developing your technical insurance knowledge and client relationship skills.
The role continues to evolve, allowing greater focus on client engagement, expertise development and strategic support, with tailored training, coaching and clear opportunities for career progression. Combined with a collaborative team culture and flexible hybrid working environment, this role provides an excellent platform to build a long-term career within a global organisation.
Skills and experience that will lead to success
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A deep understanding of complex commercial insurance programmes, ideally in a client servicing, account handling, broking or underwriting role.
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Knowledge of core commercial insurance products and solutions; exposure to global placements would be advantageous.
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Strong communication and relationship-building skills with the ability to work effectively with clients, insurers and colleagues.
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Commercial awareness and an understanding of client needs, market dynamics and risk management principles.
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A proactive, client-focused approach with a passion for delivering excellent service and developing technical expertise.
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