The post holder will assist the Facilities Manager with the day – day management of the Guy’s Facilities Services, particularly Housekeeping and Patient Food Services. They will have responsibility for the operational teams on the wards and departments as well as monitoring, reporting and follow up when necessary issues relating to the general environment and buildings fabric.
The main elements of the role will be to ensure that the facilities services are delivered within the ward and department areas within the financial scope of the budgetary requirements.
They will assist in the development of the services and staff through training. The post requires strong communication skills and working relationships need to be developed across different levels and departments. The post holder will be accountable for staying in the limitations of a financial budget. They will ensure that resources and standards allocated to the team are properly and effectively deployed to deliver agreed outputs through set key performance indicators.
To manage the facilities services, including housekeeping and patient food services within a designated teams and/or area including Housekeeping, and patient food requests as well as having responsibility for the general environment of the wards, departments and clinics. To monitor the service provision levels to meet internal quality, contractual and other standards, implement action to rectify any deficiencies. To provide excellent services and to establish and maintain appropriate service agreements with the Department and monitor and produce Key Performance Indicators and benchmarks of performance.
To ensure that the procedures within the department are kept up to date and filtered down to the staff. To manage teams and make sure they meet their objectives and that the staffs themselves are appraised and have excellent opportunities for development so that they may fulfil their potential and motivation.
To be responsible for the management of the operational support teams. To motivate and develop staff and co-ordinate the education and training requirements of the team and in line with the objectives of any staff development initiatives internally or externally. To provide strong individual and professional leadership through change supporting staff and colleagues and through a visionary motivational and problem-solving approach, subject to financial constraints and HR agreement.
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits.
Interest free Season Ticket Loan
Long Term Service Awards
Subsidised on-site nurseries and childcare vouchers
A comprehensive staff health and well-being programme, '5 ways to a healthier YOU'
Ride to work scheme
Employee assistance programme
Free stop smoking service
Our Trust values: We are Caring / Ambitions / Inclusive
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
