Eden Horticulture is a leading B2B wholesale and distribution business supplying the hydroponics and horticulture trade. As part of Eden Group, we work closely with hydroponic shops across the UK to keep them stocked, supported, and set up to succeed.
Salary: £30,000 - £35,000
Job Purpose To act as the face of Eden Horticulture across an assigned region, building strong relationships with hydroponic shop customers, driving sales growth, and delivering a genuinely customer-focused service. The Sales Representative will take full accountability for the performance of their regional accounts, spending the majority of their time on the road visiting stores.
Key Responsibilities Sales & Account Management
- Visit hydroponic shops across the assigned region on a regular, planned basis.
- Act as the face of Eden Horticulture, building trust and long-term relationships with store owners and staff.
- Drive sales growth across the region, identifying opportunities to grow existing accounts and win new business.
- Take full accountability for the performance of regional accounts.
- Deliver a customer-centric approach, understanding each store's needs and helping them get the best from the Eden Horticulture range.
- Promote and sell in line with company sales incentives and targets.
- Undertake cash collection from customers as required.
- Travel UK wide to cover stores and customers as required.
Customer Service
- Build and maintain strong, professional relationships with all customers within the region.
- Respond to customer queries and requests promptly and professionally.
- Act as the main point of contact for stores within the region, escalating issues where required.
Product & Market Knowledge
- Keep up to date with product knowledge, promotions, and pricing to support customers effectively.
- Monitor market trends and competitor activity within the region.
- Feed back market and customer intelligence to the wider business.
Reporting & Administration
- Report back on store visits, sales activity, and customer feedback as required.
- Maintain accurate records of customer accounts and visit activity.
- Carry out other sales-related administrative duties as directed.
Other Duties
- Work collaboratively with colleagues across all departments.
- Maintain confidentiality when handling sensitive company and customer information.
- Comply with all company policies, procedures, and relevant legislation, including road safety while driving on company business.
- Undertake any other duties that are reasonable and commensurate with the level of the role.
Person Specification Essential
- Previous experience in a sales, account management, or customer-facing role.
- A customer-centric approach, putting the customer first at all times.
- Confident, personable, and comfortable representing the company face-to-face.
- Self-motivated with the ability to manage own diary and territory.
- Full, clean UK driving licence.
- The right to work in the UK.
- Comfortable being on the road most days, visiting multiple stores per week, with UK-wide travel as required.
- Comfortable handling cash collection as part of the role.
Desirable
- Experience within the hydroponics, horticulture, or wholesale/FMCG sector.
- Experience working towards sales targets and incentive schemes.
- Existing knowledge of the hydroponics retail market.
Benefits:
- Sales incentive scheme
- Company vehicle provided
- Company pension
- Full product and sales training
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- On-site parking
Work Location: On the road
