Site Manager
Richmond, South West London (TW10)
Lead a thriving NHS practice. Shape services. Inspire your team.
Are you an experienced Practice Manager, ICB Manager or Healthcare Operations Leader looking for an opportunity to make a real impact?
At Groves Health, we're looking for an ambitious and motivated Site Manager to lead the day-to-day operations of one of our busy GP practices in Richmond.
This is an exciting opportunity to join one of South West London's fastest-growing primary care providers. You'll have the autonomy to lead your own site while benefiting from the support, expertise and career development opportunities that come from being part of a successful multi-site organisation.
You'll work alongside experienced clinical and operational leaders to ensure the practice delivers safe, effective and patient-centred care, whilst continuously improving services for both patients and staff.
If you're passionate about operational excellence, leading high-performing teams and driving service improvement, we'd love to hear from you.
About Groves Health
Groves Health is a trusted provider of NHS primary care services across New Malden, Richmond, Wimbledon and Hinchley Wood. Our organisation has grown significantly over recent years and now employs over 100 dedicated colleagues committed to delivering outstanding patient care.
We're proud of our collaborative culture, our investment in staff development and our ambition to continually improve the services we provide to our communities.
About the Role
As Site Manager, you'll be responsible for the operational leadership of your practice, ensuring services run efficiently, safely and in line with NHS and CQC standards.
You'll lead and support a multidisciplinary administrative team, oversee practice performance, manage quality and governance processes, and work closely with clinicians and the Group Management Team to deliver excellent patient care.
This is a varied leadership role where you'll have the opportunity to:
- Lead a dynamic NHS GP practice
- Develop and support a committed team
- Drive service improvement and operational efficiency
- Deliver high-quality patient services
- Ensure compliance with NHS contractual and regulatory requirements
- Contribute to wider organisational projects and innovation across Groves Health
Every day presents new challenges, making this an ideal opportunity for someone who enjoys problem-solving, continuous improvement and leading positive change.
Why Join Groves Health?
We know that great patient care starts with great people.
When you join Groves Health, you'll become part of a supportive leadership team that values collaboration, innovation and professional development. You'll have the opportunity to influence how services are delivered, contribute to exciting improvement projects and continue developing your own career within a growing organisation.
We offer:
- NHS Pension Scheme
- Cycle to Work Scheme
- Annual Leave Purchase Scheme
- Ongoing learning and professional development
- Career progression within a growing multi-site organisation
- Regular team and company social events
- Supportive, collaborative leadership culture
Essential experience:
Significant management experience within General Practice, Primary Care or the NHS. Leading and developing multidisciplinary teams. Managing day-to-day practice operations and service delivery. Workforce management, including recruitment, performance and staff development. Financial management, budgeting and resource planning. CQC compliance, clinical governance and risk management. Delivering NHS contractual requirements, including QOF and enhanced services. Managing complaints, incidents and organisational change. Strong IT and data management experience, including use of clinical systems and performance reporting.
Essential Qualifications:
Educated to A-Level standard or equivalent experience. GCSE (Grade C/4 or above) in English and Mathematics. Management qualification at Level 5 or above (or willingness to obtain within 12 months). Evidence of continuing professional development. Excellent IT skills including Microsoft Office
Job Types: Permanent, Full-time
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Store discount
Application question(s):
- Do you have at least three years' experience in a Practice/ Site Manager, ICB Manager or equivalent management role within an NHS GP practice?
Licence/Certification:
- and up to date Covid Vaccination Record? (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
