Glasgow | Full-time, Permanent | Monday–Friday, 8:00am–4:30pm
Salary: Competitive, dependent on experience
Are you the highly organised person who keeps everything moving?
Vision Spaces UK is a growing retailer of luxury media walls, TV units, acoustic panels and home furniture, supplying customers across the UK through our Shopify store and trade network.
A valued member of our team is moving on, so we are looking for a confident, dependable Admin & Sales Assistant with hands-on bookkeeping experience to take ownership of our day-to-day order administration, courier bookings, customer enquiries and financial paperwork. This is a busy, varied role where exceptional organisation and attention to detail are essential.
Key responsibilities
- Organising and booking couriers for the week, ensuring deliveries are planned accurately and efficiently
- Managing incoming jobs and customer orders from start to finish
- Handling inbound phone calls, answering customer questions and resolving issues professionally
- Raising customer invoices and creating purchase orders
- Liaising with suppliers and couriers to chase deliveries and resolve delays, damages or delivery problems
- Processing returns, refunds and after-sales enquiries
- Keeping CRM records, order information, filing and internal systems accurate and up to date
- Reconciling supplier invoices and payments
- Carrying out credit control and professionally chasing overdue payments
- Monitoring stock levels and arranging the reordering of products and office supplies
- Supporting the wider team with general office administration and sales-related tasks
What we’re looking for
- Previous experience in an administration, office support or sales-support role
- Practical bookkeeping experience, including invoicing, purchase orders, reconciliations and credit control
- An exceptionally organised approach with excellent attention to detail
- Confidence using accounting software (Xero) and office systems
- A clear, professional and friendly telephone manner
- Strong written and verbal communication skills
- The ability to prioritise competing tasks and follow jobs through to completion
- A proactive attitude and willingness to solve problems rather than pass them on
- Shopify, ecommerce or retail experience would be an advantage, but is not essential
Why join Vision Spaces UK?
You will join a friendly, ambitious small business where your work will have a genuine impact on customers and the smooth running of the company. The role offers plenty of variety, responsibility and the opportunity to grow alongside an expanding UK brand.
How to apply
Please apply with your CV and a short covering note explaining your relevant administration and bookkeeping experience, the accounting software you have used, and why you believe you would be a good fit for Vision Spaces UK.
Pay: £27,000.00-£33,000.00 per year
Work Location: In person
