Job Overview
We are seeking a highly skilled and motivated Technical Representative to provide expert technical support and assistance within our organisation. The successful candidate will possess strong communication skills, technical expertise, and a customer-focused approach to deliver exceptional service to clients. This position offers an excellent opportunity for individuals looking to utilise their experience in a dynamic environment.
Duties
- Provide technical advice to customers regarding vehicle specifications, performance, technology, safety systems, fuel efficiency, servicing requirements and ownership costs.
- Explain vehicle quotations, finance options, warranties, accessories, aftersales services, and payment arrangements to customers.
- Verify that all vehicle specifications, mileage records, service documentation and technical information are accurate before publication on sales platforms.
- Investigate and resolve technical enquiries received from customers before and after vehicle purchase.
- Monitor manufacturer technical updates, recalls and product information to ensure accurate technical guidance is provided across the business.
- Support warranty claims by gathering technical evidence, inspection reports and supporting documentation where required.
- Maintain accurate technical records, inspection reports and vehicle documentation.
Qualifications
- Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
- Analytical mindset with strong problem-solving capabilities; able to prioritise tasks effectively under pressure.
Application deadline: 27 July 2026.
Pay: £28,000.00-£32,000.00 per year
Work Location: In person
