Job Purpose
The Mentor is the key point of contact for apprentices throughout their learning journey, providing personalised guidance, motivation, and feedback to help them overcome challenges, stay on track, and achieve their apprenticeship milestones. Working closely with the Coordinator and Sector Specialist within a POD, the Mentor plays a central role in improving learner retention, completion rates, and overall satisfaction for both learners and employers.
About this role:
As a Mentor, you'll be the driving force behind each learner's personal and professional development. You'll conduct regular one-to-one mentoring sessions, build tailored development plans, and help learners break down challenges into manageable steps, all while working as part of a collaborative POD alongside a Coordinator and Sector Specialist who provide logistical, technical and subject-matter support.
Your week will be varied: from reviewing learner progress and AI-assisted marking outputs, to running tripartite reviews with learners and their line managers, to checking in with your POD on upcoming assessments and interventions. Increasing use of AI tools across the business is reducing the administrative load on Mentors, freeing up more time for meaningful, relationship-led mentoring.
This is a full-time role (40 hours per week), working from home and client sites, offering a salary of £28,000–£35,000 (pro rata, dependent on experience).
Person Specification
Essential
- Certificate in Assessing Vocational Achievement (CAVA) or equivalent
- Level 3 in Education and Training or equivalent
- Experience coaching, mentoring, or supporting individuals through a learning or development journey
- Strong interpersonal and communication skills, with the ability to build trust and rapport quickly
- Excellent organisational skills and the ability to manage a caseload of learners at different stages
- Confident using digital systems (e.g. a Learning Management System) to log sessions and track progress
- A proactive, empathetic approach with resilience to support learners through setbacks
- Comfortable collaborating within a team structure (POD model) and coordinating with other specialists
- Experienced in the education sector and or associated sectors.
Desirable
- IQA (Internal Quality Assurance) Level 4
- Level 5 EAT (Education and Training)
- Experience working within an apprenticeship or vocational training environment
- Familiarity with AI-assisted tools used to support marking, feedback, or administrative tasks
- Experience conducting tripartite reviews with learners and employers/line managers
- Other sector knowledge relevant to Train Together's delivery areas (Care and Early Years, Accountancy, Facilities Management, Land-Based, Sustainability)
- Experience with the School Business Professional and Business Administration apprenticeship standards.
Job Types: Full-time, Permanent
Pay: Up to £35,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Profit sharing
- Sick pay
- Work from home
Work Location: Hybrid remote in Leicester LE4 1EZ
