House of Flags is one of the leading UK suppliers of large format print and visually effective promotional display solutions. We offer a range of products including flags, flagpoles, banners, display stands and signage. As a company we offer a one stop shop solution to our customers, offering a full range of services from design, manufacture and installation of our products. We work with a wide range of customers from large corporations to small businesses. The team and business are accredited with ISO 9001 quality standard and pride ourselves on our commitment to providing our customers with quality products at competitive pricing.
We are seeking a highly organised and detail-oriented Sales Support Administrator to join our dynamic team. This role involves processing orders in our ERP system, liaising with customers, providing telephone and reception cover, and providing administrative support for other areas of the business.
Why Work with Us?
- You will get the chance to work with a small team with a diverse range of products and services.
- Opportunities to expand your job role through proactiveness and results.
- Training and development opportunities.
- Friendly and inclusive environment.
The Ideal Candidate:
- An enthusiastic and efficient individual with a keen eye for detail.
- Excellent written and verbal communication skills.
- Previous experience of working in a sales driven environment.
- Previous customer service experience.
- Can do attitude and the willingness to work in a flexible environment.
- Able to work as part of a team as well as on your own at time.
- Excellent organisational skills
Main Purpose of the Job:
This is just an overall summary of the job and is not a full list of job responsibilities
- Efficiently processing orders and contract accounts (via CRM and web to print) including cash sales and pro-forma invoices.
- Liaising directly to customers, in relation to enquiries, queries and delivery follow ups.
- Providing telephone cover for any Account Managers during periods of holiday and sickness, ensuring that customers are dealt with in a professional manner.
- Providing reception services to clients visiting the premises
- Assisting with the quality administration paperwork
- Helping with the scheduling of work orders through our production facilities, to ensure that we fulfil our customers deadline.
- Assisting purchasing with the raising of purchase orders
Skills/Experience Required:
- Driving License – You will need to be able to get to our head office on the outskirts of Kimbolton
- High attention to detail
- Efficient and productive
- Ability to multitask
- Customer service: 2 years (preferred)
- Sales administration: 3 years (preferred)
- B2B sales: 2 years (preferred)
Benefits:
- Full system and product training
- A competitive salary based upon experience.
- 29 days holiday (including bank holidays)
- Long term career prospects and opportunities
- Employer sponsored Pension scheme.
Additional pay:
- Commission pay once training is completed.
This is a full time and permanent position based on a 37.5hr week. Monday to Friday, offering a stimulating work environment where organisational excellence and customer focus are valued highly. The successful candidate will play a vital part in supporting our sales operations while developing their professional skills in a collaborative setting.
Pay: £25,500.00-£28,000.00 per year
Benefits:
- Canteen
- Company pension
- Free parking
- On-site parking
Work Location: In person
