Our Low Fell practice is looking for a motivated and capable Assistant Practice Manager to support the Practice Manager in delivering high‑quality patient care and maintaining efficient, compliant operations. This is a hands‑on role requiring excellent organisational skills, strong communication, and the ability to support both clinical and administrative teams. You will be given 5 weeks paid holiday per year either fulltime/part time.
Key Responsibilities
- Assist with daily management of the practice and workflow
- Support staff supervision, rota management, and performance reviews
- Ensure staff follow sickness reporting rules (including calling management before 7am)
- Handle patient enquiries, feedback, and complaints professionally
- Oversee reception operations and ensure excellent customer service
- Support HR processes including recruitment, onboarding, and training
- Maintain compliance with CQC, GDC, HTM 01-05, and internal policies
- Assist with audits, documentation, and quality assurance
- Manage stock levels, ordering, and supplier relationships
- Support financial administration including payments, membership plans, and reporting
- Step in for the Practice Manager when required
What We’re Looking For
- Previous experience in dental or healthcare administration
- Strong leadership and communication skills
- Excellent organisational and multitasking ability
- Confident with dental software and Microsoft Office
- A proactive, reliable, and professional approach
- Ability to work well under pressure and support a busy team
- Flexibility to work across both practices when required
Please also include your own email address on your CV, mobile number and the postcode of the area you live.
Pay: £18.00 per hour
Work Location: In person
