GP RECEPTIONIST - PERMANENT
About Us
Craigshill Health Centre is a friendly, well-established GP Training Practice serving 8,900 patients. Our team includes 6 Partners, 2 Salaried GPs, 2 Advanced Nurse Practitioners, a full complement of Nursing and Reception staff, and GP Registrar. We pride ourselves on delivering high-quality care in a supportive and collaborative environment.
About the Role
We are looking for a Medical Receptionist to join our dedicated team. As the first point of contact for patients and visitors, you will play a vital role in ensuring a welcoming atmosphere and smooth day-to-day operations.
Key Responsibilities
- Greet patients and visitors warmly, creating a positive first impression.
- Schedule and confirm appointments.
- Handle incoming calls and direct them appropriately.
- Maintain accurate patient records and uphold strict confidentiality.
- Process patient forms and documentation.
- Work closely with clinical staff to ensure an efficient service to patients.
- Perform general administrative tasks such as filing, scanning, and data entry.
- Repeat prescription processing.
- Support the Office Manager with additional duties as required.
What We’re Looking For
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Ability to work effectively in a busy environment.
- Previous experience in healthcare or customer service is desirable but not essential.
- Commitment to patient confidentiality and data protection regulations.
Why Join Us?
- Be part of a friendly, supportive team in a respected training practice.
- Opportunity to make a real difference in patient care.
- Competitive pay, pension and benefits under the NHS Agenda for Change.
Hours
Core Shift is 2:00pm - 6:00pm Monday to Friday. 20 hours per week.
Additional shifts will be available throughout the week to cover for holidays. Morning and Afternoons
Salary
Please note that the annual salary is Agenda for Change Band 2 (pro rata).
Additional items
- Free uniform provided
- Free onsite parking
- NHS Pension Scheme available
- Be part of a friendly and supportive team
- We are situated in a Craigshill Health Centre with onsite parking. Previous NHS experience is desirable but not essential as full training will be given.
How to Apply
Please send your CV and a brief cover letter to [email protected] by 31st July 2026.
Due to high demand, we will only be able to contact successful applicants.
Job Type: Part-time
Pay: From £14.44 per hour
Benefits:
Ability to commute/relocate:
- Livingston EH54 5DY: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you commit to 2pm - 6pm Monday to Friday?
Experience:
- administration: 3 years (required)
Work Location: In person
