Job Summary
We are seeking a dedicated and organized Care Administrator to join our team. In this vital role, you will coordinate daily administrative operations within the care facility, ensuring smooth communication between staff, service users, and external partners. Your proactive approach will help maintain high standards of care and operational efficiency. The ideal candidate is energetic, detail-oriented, and possesses excellent communication skills to thrive in a fast-paced office environment. This paid position offers an opportunity to contribute meaningfully to patient well-being while developing your administrative expertise.
Responsibilities
- Manage service users records and documentation using Microsoft Word and our inhouse care planning soft ware, to ensure accuracy and confidentiality
- Communicate effectively with service users, healthcare providers, and family members via phone, email, and in person to achieve best outcomes
- Support the care team by preparing reports, updating service users information, and managing correspondence efficiently
- Provide exceptional customer service by addressing inquiries promptly and professionally while demonstrating empathy and understanding
- Cover care visits for sickness and holidays when required
Qualifications
- Proven experience in administrative roles within a care setting or related fields is preferred
- Strong proficiency in Microsoft Office Suite (Word, Excel) and Microsoft Outlook for scheduling and communication purposes
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively in a busy environment
- Outstanding communication skills in English, both written and verbal, to interact confidently
- Demonstrated customer service skills with a positive attitude and professional demeanor
- Ability to handle sensitive information discreetly while maintaining compliance with privacy regulations
Join us as a Care Administrator to make a difference in care while advancing your career in administration. Your energy, organization, and dedication will help create a supportive environment where service users feel valued and cared for.
We will stop accepting applications when sufficient applications have been received.
Successful candidates will be contacted within 7 working days of application. If you do not hear from us within this time, please assume that your application has been unsuccessful.
Pay: £13.00 per hour
Benefits:
- Casual dress
- Free parking
- Sick pay
Work Location: In person
