Graham Hygiene Services are a specialist hygiene provider based in Blairgowrie, Perthshire. Our services include kitchen extraction cleaning, air hygiene, washroom services, PAT testing and a range of custom hygiene solutions for our commercial clients.
Due to our ongoing growth, we are looking to recruit a office administrator. This role will be based at our head office in Blairgowrie and will be full-time in-office. This role is full time and working hours will be Monday – Friday, 8AM – 5PM. The office closes early on a Friday at 4PM.
Responsibilities
- To assist our admin team by producing quotations and sending to our clients.
- Assisting the sales team by contacting the customers to ensure they have received the quotations and to pass all bookings over to the service team.
- Maintain our CRM system with updates to be passed to the sales and service teams.
- Produce a number of key performance indicators to be sent to the management and directors of the company.
- File and process reports and send our customers recommendations as required.
- Monitor and track all the sales data for the company.
- Schedule appointments and arrange travel requirements for the sales team.
- Liaise with both the sales and service teams to provide updates on when work is being completed and that everything has been completed to the required standards.
- Send customers recommendations based on our technicians site visits.
Requirements
- Strong organisation and communication skills to work within multiple teams.
- Be confident on the telephone and be able to convert leads.
- Be able to manage your time and prioritise tasks which are required urgently.
- Proficiency in the Microsoft 365 package (Word, Excel and Outlook)
- Knowledge of CRM systems, however full training will be provided by GHS.
- The ability to learn our product range quickly and offer the correct services to clients.
- Previous experience in a role similar to this would be beneficial, however not essential as full training will be provided.
What we offer
- We close our business during Christmas and New year for 2 weeks, allowing you to spend time with your family and friends.
- Full training is provided and you will be offered a number of training courses for further development.
- Working with our outstanding award winning office team who will provide continual support and development.
- Opportunities for promotion.
- Attend many company events such as fun days, development days, award ceremonies and networking events.
Job Type: Full-time
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Education:
- GCSE or equivalent (preferred)
Work Location: In person
