Administration Assistant
Location: Switch Now, St Neots, Cambridgeshire
Salary: Competitive (dependent on experience)
Contract: Part-time – 15 hours per week (on site)
About Switch Now
Switch Now is a specialist training and qualified alternative education provider supporting neurodiverse young adults and individuals with additional needs to build skills, confidence, and independence. We deliver personalised programmes and supported employment pathways to help people move into meaningful work.
The Role
We are looking for a positive, organised, and reliable Administration Assistant to support the smooth running of our service. You will play a key role in ensuring our company, training/learning programmes, and co-worker support teams can operate effectively. This is a varied and meaningful role within a busy and purpose-driven environment.
Key Responsibilities
- Provide day-to-day administrative support to the team
- Manage emails, phone calls, and general enquiries
- Maintain accurate and up-to-date records and databases
- Support document preparation, filing, and office organisation
- Assist with administrative tasks linked to co-worker programmes
- Help prepare learning materials, timetables, and session resources
- Support tracking of co-worker progress and attendance records
- Ability to work independently and utilise own initiative
- Support scheduling of meetings, reviews, and training sessions
- Ensure clear and professional communication at all times
- Help maintain a welcoming and organised office environment
- Support safeguarding, confidentiality, and data protection procedures
About You
We are looking for someone who is:
- Organised, reliable, and detail-focused
- Friendly and confident communicating with a range of people
- Comfortable working in a busy, purpose-driven environment
- Able to manage multiple tasks and priorities
- Positive, flexible, and willing to support the wider team
Essential Requirements
- Experience in administration, office support, or coordination roles
- Knowledge of confidentiality and GDPR processes
- Must be proficient in Microsoft Word, Excel, Outlook, Teams, PowerPoint
Desirable Requirements
- Experience in education, care, charity, or supported employment settings
- Knowledge of safeguarding processes
- Knowledge of or experience with other IT programmes
- Familiarity with supporting people with additional needs
What We Offer
- A meaningful role supporting inclusive employment and training
- A supportive and friendly team environment
- Opportunities for training and professional development
Pay: £9,913.80-£10,561.20 per year
Work Location: In person
