Job Title: HR Administrator
Accountable to: HR Office Manager
Key Relationships: Director of Human Resources, Patient Services
Job Summary:
The post holder will provide administrative support to the HR Team to ensure a robust delivery of service.
Key Duties/Responsibilities
- Provide full administrative HR support, including the production of letters and documents and updating and maintaining a variety of systems
- Support the HR team with managing the HR inboxes (HR, Holidays), responding to emails where appropriate and redirecting all other emails in a timely manner
- Support with the recruitment and onboarding of new team members, including advertising, arranging interviews, obtaining references
- Log and produce all relevant documents in relation to starters, leavers and change to terms and conditions
- Be familiar with the HR policies and procedures and be able to provide guidance on where information can be found
- Maintain the electronic employee filing system by ensuring that all documents are scanned and filed promptly and correctly
- Man the absence line on a rota basis. The absence line is open from 7am – 6pm Monday – Friday
- Support the team in maintaining the log of all sickness and absences and ensure compliance with the absence policy at all times.
- Log probationary reviews and appraisals and ensure that they are completed and returned within the agreed timeframes and completing any follow up documentation
- Maintain and update the Bluestream mandatory training system and run the monthly reports on outstanding mandatory modules
- Ensure all trainees are up to date with mandatory training and flag where this is not the case
- Support with the on-boarding of trainees ensuring we receive all the correct documentation prior to their start date
- Work with the team to ensure that all audit requirements are met
- Escalate any issues relating to employees, where intervention may be required, to the HR Office Manager
- Be tactful and confidential and demonstrate a positive professional image for the department at all times
- Any other duty required to support the effective operation of these systems.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
- The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
- The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development
- Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients’ needs
- Effectively manage own time, workload and resources
Safeguarding:
- LMP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are therefore expected to behave in such a way that supports this commitment. You will be responsible for safeguarding the interests of children and adults who you come into contact during your work. To fulfil these duties, you will be required to attend training and development to recognise the signs and symptoms of abuse or individuals at risk, to follow local and national policy relating to safeguarding practice and to report and act on concerns you may have appropriately.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise people’s needs for alternative methods of communication and respond accordingly
Infection Control:
- Adhere to the Practice’s infection control policies
- Undertake regular infection control training, as required
- Raise any infection control concerns to the infection control lead
- Participate in any infection control audits, as required
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise people’s needs for alternative methods of communication and respond accordingly
Infection Control:
- Adhere to the Practice’s infection control policies
- Undertake regular infection control training, as required
- Raise any infection control concerns to the infection control lead
- Participate in any infection control audits, as required
Please be aware that in the event that we receive a high number of applications, we reserve the right to close the post before the closing date.Please note, we are unable to support candidates requiring a skilled worker visa for this post as the Practice is only able to support clinical posts at this time.
Pay: £12.77 per hour
Benefits:
Work Location: In person
