Are you looking to join a local and friendly company who understands the importance of getting the right balance of fun and hard work? At Secure Screening Services we’re looking for someone to join our screening team as a Screening Administrator.
Securing Screening Services was founded in 2018, and our mission is to become the UK’s most trusted employment screening provider that uses innovative technology to seamlessly deliver vetted candidates to clients faster than ever.
The company has seen exceptional growth over the years, but we have remained committed to finding great people to join our team who will continue to build a strong working culture where people are respectful and inclusive.
Employee Benefits:
- An optional 4-day condensed working week
- Hybrid Working Policy
- Private healthcare (after successful completion of 6-month probationary period)
- Bonus Scheme (after successful completion of 6-month probationary period))
- Company wellbeing programme
- Social Events
- Company pension
Position Overview:
As a Screening Administrator you will work alongside our screening team who process background checks for candidates on behalf of our clients. You will be responsible for your own allocated number of checks to complete within your working day and will be expected to support other team members to ensure all checks are completed. You will report to our screening managers. This role will require the careful handling of private and confidential information which must be respected with a high level of attention to detail to ensure all checks are completed to meet compliance standards. You will be required to communicate clearly with clients and candidates to support them through the process of screening, which means a high level of customer service is essential for this role.
Duties & Responsibilities:
- Processing of a number of background checks using relevant systems
- Reviewing and inputting data into our screening portal
- Provide exceptional customer service to clients and candidates
- Answer incoming queries via phones, live chat and email in a timely manner to maintain a high level of customer service
- Communicate clearly with team members and management to ensure screening is completed effectively and efficiently
- Comply with strict data privacy policies to ensure all information is handled carefully
Further responsibilities will be offered after the successful completion of a 6 month probationary period.
Personal Attributes:
- Excellent communication skills, both written and verbal
- The ability to deal with customers from a variety of industry sectors
- A strong focus on delivering exceptional customer service
- To build internal relationships easily & enjoy being part of a bigger team
- High attention to detail
- The ability to learn new systems and skills easily
- The ability to use initiative and be inquisitive
- Taking a proactive approach to your workload
- Reliability, honesty and integrity
- Accountability for your decision making
Job Types: Full-time, Permanent
Pay: £26,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Work Location: In person
