Customer Service Advisor - Preston
The rewards
- Immediate start opportunity
- Weekly pay
- Free on-site parking
The role of Customer Service Advisor:
- Handle incoming customer inquiries via phone, email, or chat in a professional manner.
- Provide accurate information about services and resolve customer concerns effectively.
- Maintain detailed and accurate records of customer interactions.
- Scheduling customer repair requests.
- Collaborate with other departments to ensure timely resolution of customer issues.
The ideal Customer Service Advisor:
- Strong communication and interpersonal skills.
- Proficiency in using customer service software and tools.
- An ability to manage multiple tasks efficiently in a fast-paced environment.
- A keen attention to detail and a problem-solving mindset.
- A flexible and adaptable approach to work.
- Previous experience in a customer service role.
This is a temporary position based in Preston.
The employer is a medium-sized organisation committed to delivering reliable services to its customers.
They prioritise operational efficiency and customer satisfaction in all aspects of their business.
