Data Coordinator
Contract: Government
Location: Birmingham, B37 7YN
Hours of work: 40
Contract Type: Permanent
We are seeking a Data Coordinator with excellent analytical and communication skills to support the creation and maintenance of regular and ad hoc management and operational reports.
This role will play a key part in supporting reporting activities across the contract while ensuring the accuracy and integrity of data.
Job Description
We are looking for an individual who can support the Head of Performance, Data and Performance Managers with system reconciliation, data alignment, reporting requirements and stakeholder engagement.
The successful candidate will have strong attention to detail and the ability to provide accurate, timely data and reporting support.
Key Responsibilities
- Run and maintain regular operational reports across the contract.
- Investigate and resolve escalated reporting anomalies.
- Support Data and Performance Managers with the development of new reporting requirements.
- Extract data from systems to support operational and performance reporting.
- Review regular reports, identifying trends, anomalies and improvement opportunities.
- Manage proactive system error resolution to ensure work order alignment with client CAFM and integrator systems.
- Support work order reconciliations, data alignment activities and cancellation request processing.
- Collaborate with internal stakeholders, respond to data-related queries, and validate data to ensure reliability and completeness.
Professional and Personal Competencies/Qualifications
- Strong data analysis with keen attention to detail.
- Experience of KPIs and performance metrics.
- Proficiency in reporting tools (e.g. Excel, Power BI, SQL).
- Strong stakeholder management and communication skills.
- Ability to deliver accurate, timely data.
- Experience of MAS.
- Experience supporting performance reporting.
- Advanced Excel skills.
- Good organisational and time management skills.
- Basic analytical and problem-solving abilities.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
