We are looking for a motivated and friendly individuals to join our Imaging team, supporting our radiographers, sonographers, consultants, &, most importantly, our patients. This is an excellent opportunity for someone with a strong customer service background who thrives in a busy healthcare environment.
As part of our team, you will play a vital part in ensuring a smooth and positive experience for every patient accessing our services. Your responsibilities will include:
Providing direct patient care & delivering outstanding customer service
Supporting clinical staff across a range of imaging services
Undertaking essential IT and administrative tasks
Carrying out portering duties as required
Helping maintain an efficient patient care pathway
We are seeking a team member who can demonstrate:
Excellent interpersonal, communication & customer care skills
The ability to remain calm under pressure & efficiently prioritise workload
Confidence working independently & using your own initiative
Previous experience working with the general public (essential)
Good computer literacy and strong keyboard skills (essential)
A positive, flexible approach to working within a 7-day service
This role involves variable length shifts, covering the full 7-day service including bank holidays. Flexibility is key, as shift patterns vary and are not fixed. You will rotate between the main acute hospital site and our Community Diagnostic Centres.
This is a varied and hands-on role, providing essential support to specialist teams across the Imaging Department.
As a Radiographic Aide, you will work alongside staff in X-ray, Ultrasound, Interventional Radiology, Fluoroscopy, Obstetrics & Gynaecology, CT, and MRI. You will play an active part in delivering high standards of patient care throughout these areas.
You will be a valued member of the team, helping to maintain a clean, safe, and organised working environment in line with infection control guidelines. Your duties will include:
Escorting patients to and from imaging areas
Providing routine patient care and support
Assisting clinical teams with day-to-day tasks to ensure a high-quality service
Arranging appointments for imaging examinations
Monitoring and maintaining stock levels to support the smooth running of the department
Your contribution will help ensure that patients receive an efficient, compassionate, and seamless diagnostic experience.
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
