PO12 and PO13 applicants only. Please read the full job description before applying.
About You
We are looking for someone with a positive attitude, self-motivated and has a passion for providing excellent customer service.
As a team player with good communication skills, you are observant, proactive and meticulous to multitask alongside a diverse workforce under high pressure in a fast-paced environment.
Job Scope
Serve dine-in customers from start to finish, including but not limited to:
- Usher customers to their table
- Take food and drink orders
- Fulfil drink orders
- Serve plates and food
- Replenish cutlery
- Clear and prepare tables
- Closing duties: hoover, mop, clean menus, wash glasses etc.
- Ad hoc tasks/cleaning (usually to kill time on a quiet shifts)
- On some Fridays and Saturdays: dish washing
Serve customers over the phone
- Answer phone calls for takeaways orders or table bookings
- Notify customers of their order status
- Handle customer complaints
Shifts
- Your availability on Fridays and Saturdays is a must
- Your shift can start anywhere between 5pm-7pm for a minimum of 3 hours
- Your shift may end up to midnight on busy nights - usually on Fridays and Saturdays, or when we have big parties
- We will try to have you come in around the same time and day every week, but some flexibility is expected
Training
- You will be given full training so do not worry if you do not have any prior experience. It is more important that you have a good attitude and are eager to learn
- At the start, we will ask you to come in on weekdays for training, but the goal is for you to be confident and independent enough to handle busy Friday/Saturday nights
Benefits
- Pay: Minimum wage
- 10% staff discount for dining in and takeaways
- All tips are shared among the team, and based on your performance
On application, please state
- Which day of the week you are not able to work
- Your earliest start time on the days you can work
Job Type: Part-time
Pay: £7.55-£12.21 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person
