Service Coordinator
Location: Shepperton, Surrey
Hours: Full time, Monday to Friday (08:00 to 17:00 or 08:30 to 17:30)
Accent Services (Air Conditioning) Ltd is a leading mechanical contractor with over 40 years of experience delivering excellence within the commercial sector. With a strong client base and a growing national footprint, our head office team consists of 40 mobile engineers and 45 office-based colleagues.
We are expanding and looking for a proactive and organised Service Coordinator to join our team. In this role, you’ll play a key part in ensuring exceptional service delivery to clients, supporting engineers, managing planned maintenance, repairs, and emergency call outs.
Key Responsibilities
- Coordinate planned and reactive works from enquiry through to completion
- Schedule maintenance visits and issue engineer reports in line with SLAs
- Manage urgent call outs and remedial quotes
- Handle client enquiries professionally and efficiently
- Support team diary management and escalate urgent issues where needed
About You
- Previous experience in a Service Coordinator or similar role
- Excellent communication and organisational skills
- Confident using Microsoft Office (Outlook, Word, Excel)
- Self-motivated, a strong team player, and able to work in a fast paced environment
- Experience in HVAC is desirable but not essential
If you’re looking to join a friendly, ambitious company where hard work is valued and rewarded, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Experience:
- Service Coordination: 1 year (preferred)
Work Location: In person
