Overview
Join our dynamic hospitality team as a Host/Hostess, where your vibrant personality and exceptional guest service skills will set the tone for an unforgettable dining experience. In this energetic role, you’ll be the welcoming face that greets guests, manages reservations, and ensures smooth seating arrangements. Your enthusiasm and professionalism will create a warm atmosphere that encourages guests to return time and again. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a lively, customer-focused environment.
Responsibilities
- Greet guests warmly upon arrival with a friendly and positive attitude, making them feel valued from the moment they walk in
- Manage reservations efficiently, confirming bookings and accommodating special requests to enhance guest satisfaction
- Escort guests to their tables promptly, ensuring seating arrangements are organized and comfortable
- Maintain clear communication with servers and kitchen staff to coordinate seating flow and minimize wait times
- Answer incoming phone calls with professionalism, providing information about wait times or reservation details as needed
- Handle guest inquiries courteously, addressing concerns or special needs with prompt attention
- Keep the host/hostess station tidy and organized, ensuring all reservation logs and seating charts are up-to-date
Requirements
- Prior experience in restaurant or hospitality settings is preferred but not required; enthusiasm and a positive attitude are essential
- Strong communication skills to interact effectively with guests, team members, and management
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism
- Experience with hotel or guest services can be an advantage, showcasing your ability to deliver exceptional customer care
- Knowledge of phone etiquette and courteous conversational skills are necessary for managing reservations and guest inquiries
- Flexibility to work evenings, weekends, or holidays as needed to support peak dining hours
- A genuine passion for hospitality and creating memorable guest experiences
Join us in delivering outstanding service that leaves a lasting impression! This role is perfect for energetic individuals eager to grow their hospitality career while making every guest feel special.
Pay: £13.71 per hour
Work Location: In person
