Summary:
Exciting opportunity to join a fast-paced, entrepreneurial business, working as a Hire Booking Agent, administering vehicle hire bookings.
We are looking for enthusiastic and motivated individuals, with a passion for customer service, to join our team, working in a modern office environment located on Birmingham Business Park.
Key Responsibilities:
- Manage vehicle hire and repair bookings, online or via telephone.
- Record customer information, including taking payments.
- Liaise with customers and suppliers, resolving queries and providing progress updates.
- Arrange delivery and collection of hire vehicles.
- Represent the business and our panel of suppliers in a professional, courteous, and efficient manner.
Skills and Qualifications:
- Experience working in vehicle hire / rental.
- Excellent communication skills
- Professional and courteous manner with customer service experience
- Self-motivated and able to work in a fast-paced environment.
- Team player with excellent interpersonal skills
- Experience working in car rental or vehicle repair is desirable but not essential (full training will be provided)
- Flexibility in working hours, with shift patterns available, including some Saturdays
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Work Location: In person
