Dick Lovett has grown to become one of the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.
This is a rare opportunity to join a successful, family-owned business with an outstanding reputation, ambitious growth plans and a genuine commitment to its people.
As one of the UK's most respected automotive retailers and one of Porsche's longest-standing partners in the UK, Dick Lovett is seeking an exceptional senior leader to take overall responsibility for Porsche Centre Tewkesbury.
More than a Centre Principal role, this is an opportunity to influence both Centre and Group performance as part of a highly regarded senior leadership team. You will play a pivotal role in shaping the future success of the business, leading a high-performing team, delivering exceptional customer experiences and driving sustainable commercial growth, while upholding the values and standards that define Porsche and Dick Lovett.
Strategic Leadership
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Develop and deliver the Centre's business strategy in line with Group objectives.
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Create and implement annual business plans covering commercial performance, people development, customer experience and operational excellence.
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Identify opportunities for sustainable growth while protecting and enhancing the Porsche brand.
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Build strong relationships with Porsche Cars Great Britain and other key stakeholders.
Commercial Performance
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Drive outstanding performance across every area of the Centre, delivering ambitious targets in new and Porsche Approved vehicle sales, aftersales, parts, finance and insurance, customer satisfaction and profitability.
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Take full accountability for the Centre's financial performance, including P&L responsibility.
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Monitor market trends, competitor activity and business performance to maximise opportunities and maintain a competitive advantage.
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Drive operational excellence and efficiency while maintaining exceptional standards across all departments.
People & Culture
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Inspire, develop and lead a high-performing management team.
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Foster an environment where colleagues feel engaged, supported and empowered to achieve their full potential.
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Champion talent development, succession planning and colleague retention.
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Create a culture built on accountability, collaboration and continuous improvement.
Customer Experience
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Ensure the delivery of a truly world-class customer experience across every aspect of the business.
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Maintain exceptional levels of customer satisfaction, loyalty and advocacy.
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Continually evolve the customer journey to meet the expectations of a luxury, high-net-worth client base.
Governance & Compliance
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Ensure full compliance with FCA requirements, regulatory obligations and Group policies.
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Maintain robust governance, risk management and compliance standards.
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Protect and enhance the reputation of both Porsche and Dick Lovett through exemplary leadership and professionalism.
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27 Days Holiday (plus Bank Holidays)
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Employee Car Ownership Scheme
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Bonus scheme
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Private Medical Insurance
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Health cash plan – Claim back medical costs
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Rewards platform – Gym & high street discounts
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Contributory Pension Scheme
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Regular Pay Reviews
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Life Assurance
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Servicing, Parts and Accessories Discounts
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Employee Assistance Programme
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Staff Referral Scheme
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Learning and Development
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Enhanced Family Leave
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Volunteering Opportunities
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Onsite Parking
About You
You will be an accomplished automotive leader with a proven track record of delivering outstanding commercial results within a premium or prestige environment.
You will bring:
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Significant experience as a Head of Business, Centre Principal, General Manager or in a comparable senior dealership leadership role.
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A strong understanding of luxury retail and the expectations of discerning customers.
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A proven history of delivering sustainable profitability, growth and operational excellence.
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Exceptional leadership skills, with the ability to inspire, influence and develop high-performing teams.
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Strong commercial acumen supported by strategic thinking and sound judgement.
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Experience leading sizeable, multi-functional teams across both sales and aftersales operations.
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Excellent stakeholder management and relationship-building capabilities.
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A passion for developing people and creating high-performing cultures.
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High personal standards, integrity and professionalism.
