Field Service Engineer
Home based - Travel required (Mainly Yorkshire)
Type: Permanent, Full-time
Working hours: 40 hours.
Job Function: To provide on-site engineering support.
Reporting to: Field Service Engineering Manager
Liaising with: Customers, Depot Managers, Field Service Engineers, Service Controllers.
The ideal candidate will have a strong work ethic, have a flexible and ‘can do’ approach, attention to detail and the ability to work quickly and efficiently in a fast-paced environment.
As an ambassador for Welfare Hire, good presentation and the ability to communicate at all levels is a must have attribute.
Responsibilities:
- Attend breakdowns on site, fault diagnosis and correct rectification.
- Carry out planned maintenance for all equipment out on customer sites.
- Ensure optimum van parts stock level is achieved, always maintained and reviewed.
- Allocation of any parts used on to the works mobile tablet.
- Correctly process all jobs on the works mobile tablet and in a timely manner.
- Report any potential customer recharges to the Service Controller.
- Provide back-up support in other areas and depots.
- Ensure company vehicle is kept clean, tidy and maintained as per the manufacturer’s guidelines at all times.
- Follow company’s Employee handbook policies and procedures.
- Any other duties requested by your Manager.
Requirements:
Experience combined with relevant mechanical / electrical knowledge.
- Flexible with regards to travel, tasks performed and working hours.
- Ability to work alone or in a team.
- Excellent time keeping and self motivation.
Why You’ll Love Working Here:
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Extra leave (Birthday) – because everyone needs a break!
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Health & wellbeing programme
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Life insurance
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Employee discounts and store perks
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Cycle to work scheme
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Referral programme
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On-site parking (and yes, it’s free!)
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Supportive, fun, and fast-growing team