Icknield Primary Care Network are looking for an experienced healthcare manager to support the effective delivery and strategic transformation of services across the PCN. This is a flexible and collaborative role, working in close partnership with the Clinical Directors, practice leads and wider system stakeholders. The individual will play a key role in driving innovation, service integration, and continuous improvement within General Practice, in accordance with the requirements of the Network Contract DES and aligned with our local strategic priorities.
Main duties and responsibilities:
Operational Management:
- Leading the coordination and delivery of existing and new PCN projects, including those linked to the DES, IIF and Enhanced Access Service
- Supporting workforce planning and management of ARRS roles
- Ensuring the smooth day-to-day operation of the PCN including governance, compliance, and contract management
- Maintaining a good knowledge of key policies from relevant government departments and agencies, and support PCN staff to understand and interpret these locally
Financial Management:
- Overseeing budgets and funding streams related to PCN activity
- Preparing financial reports in line with PCN objectives
- Stakeholder engagement and communication
- Building and maintaining effective relationships with local GP practices, Hertfordshire and West Essex ICB and other stakeholders
- Representing the network at external meetings
Data and Performance Monitoring:
- Work in partnership with the ICS to identify relevant data sets and to support standardisation in the use of measures for understanding change and improvement in general practice
- Presenting and communicating data to practices and PCN staff at all levels to increase understanding of operational challenges
- Interpreting data and highlighting variation to support open discussion about where variation is and is not warranted
Digital and Transformation
- Working with Hertfordshire and West Essex ICS to support the development of overall primary care transformation strategies, including digital transformation strategies and their delivery
- Supporting the PCN and member practices to adapt and apply specific policies and initiatives to local needs and to prioritise initiatives based on local requirements
- Identifying best practice and learning from other areas that could be applicable to the local PCN and communicate this to staff.
- Developing and managing an overall transformation plan for the PCN, including identifying interdependencies, managing risks, considering the potential impacts on the wider organisation and determining resource requirements.
- Supporting practices and staff to effectively use existing and new technology systems and products to enable improvement
Administrative Oversight
- Providing administrative support to Clinical Directors and ensure the smooth running of PCN operations
- Leading relevant working groups, meetings and other forums across the PCN to agree changes, share learning, discuss challenges and resolve issues
For further information, please see job description attached.
To be considered you will require the following:
Essential:
- Educated to degree level or equivalent experience in a relevant field
- Significant experience in a management or coordination role, ideally in primary care
- Strong organisational skills
- Knowledge of financial processes, reporting, and budget controls
Desirable:
Management or leadership qualification (e.g., ILM, NVQ, PRINCE2)
Project management training
Experience of working in a PCN or with general practice
Icknield Primary Care Network comprises five GP Practices covering a population of approximately 58,500 patients across Letchworth, Baldock and Ashwell in North Hertfordshire.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
