General Description -The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk and help the General Manager to maintain a smooth room bookings service.
RECEPTIONIST Skills and Experience Required
- A friendly and welcoming approach
- Checking guests in and out
- High standards of dress and presentation
- Ability to remain calm during difficult situations or in a very busy environment
- The ability to work unsupervised Excellent interpersonal skills, including a pleasant telephone manner
- Good administrative skills and the ability to use booking systems
- Good team working skills.
- Any other task given by the superiors
Skills and Experience (Desirable)
- Previous customer service experience
- Previous experience in hospitality
- Previous experience in Health & Safety, First Aid etc.
Job Types: Full-time, Part-time, Permanent
Pay: Up to £12.71 per hour
Work Location: In person
