Company Overview
Fine City Fasteners is a fast-growing, independent industrial fastener and fixings supplier based in Norwich, serving customers across the UK and internationally. Since 2017, we've built a reputation for exceptional customer service, technical expertise, and sourcing everything from everyday fasteners to specialist, hard-to-find components. Alongside our extensive range of fasteners, we supply Unistrut systems, fixings, adhesives, sealants, PPE, and engineering consumables to customers across industries including construction, manufacturing, oil & gas, renewable energy, transport, and engineering. As we continue to expand, we're looking for motivated people who take pride in delivering outstanding service and want to grow with our business.
Overview
As a Warehouse Operative / Counter Sales team member, you will play a vital role in ensuring smooth warehouse operations and providing excellent customer service at our counter. Your energetic approach will help maintain efficient stock management, assist customers with their needs, and support the overall flow of goods within our busy warehouse environment. This role offers an exciting opportunity to combine hands-on materials handling with engaging customer interactions.
Duties
- Assist customers at the counter by providing product information and processing sales transactions
- Load and unload delivery vehicles safely using appropriate equipment such as forklifts
- Manage stock levels through accurate picking, packing, and replenishment activities
- Handle shipping and receiving tasks efficiently, ensuring all goods are correctly documented and stored
- Maintain warehouse safety standards
- Support materials handling tasks including heavy lifting and precise stock placement to optimize storage space
- Strong attention to detail and accuracy
- Good numerical skills for counting and stock control
- Picking and packing orders accurately to tight deadlines
- Goods in/out processing and stock replenishment
- Excellent organisational and time management skills
- Physically fit and able to safely handle heavy deliveries
- Reliable, punctual and able to work independently
- Good communication and teamwork skills
Personal Qualities
- Positive, can-do attitude
- Takes pride in accuracy and quality of work
- Willingness to learn new products and processes
- Flexible and adaptable in a busy warehouse
- Customer-focused mindset when dealing with trade counter collections
- Problem-solving ability and initiative
- Honest, dependable and hardworking
Join us to be part of a lively team dedicated to excellence in warehousing and customer service!
Pay: From £12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Work Location: In person
