Sittingbourne – Hybrid
The role
We have a great opportunity that has arisen within our Contract Services Team for a Disrepair Coordinator. In this role, you will take the lead in coordinating and monitoring disrepair cases across Southern Housing, ensuring effective oversight and timely resolution. A key part of the role will involve identifying opportunities to reduce the risk of issues escalating into disrepair claims. You’ll work closely with colleagues in Contract Services, Operations and Legal to support the administration of cases, and you will also assist the Gas & Electric Coordinators in managing injunction proceedings related to gas and electrical compliance.
You will be based at our Sittingbourne office. You’ll be expected to work onsite at least two days a week, with the remaining three days worked from home.
What you’ll need
- Knowledge and experience of managing disrepair claims and the disrepair protocol.
- Experience of analysing large data sets.
- Excellent IT skills including databases and spreadsheets.
- The ability to work with minimal supervision and confidence using own initiative.
- The ability to manage a flexible and demanding workload to meet agreed targets and deadlines.
- Good interpersonal skills and the ability to communicate well with internal staff, tenants, contractors and solicitors.
In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.
Closing Date: Sunday 26th July 2026 at 23:59
(We may close the advert early if we receive a suitable number of applications).
Applying for roles with us
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Work Location: In person
