Ref Number
B01-05585
Professional Expertise
Strategy, Project and Change Management
Department
Vice-President (Operations) (B01)
Location
London
Working Pattern
Full time
Salary
£54,931-£64,644
Contract Type
Fixed-term
Working Type
Hybrid
Available for Secondment
Yes
Closing Date
10-Jul-2026
Since our founding 200 years ago, UCL has blazed its own trail, fostering a vibrant, diverse community of world-class academics, staff, students, and alumni who aren’t afraid to think big and think differently. Together, we question the status quo, challenge assumptions, and tackle some of the world’s most complex problems head-on.
Located in the heart of London, UCL is consistently ranked among the top ten universities in the world. With more than 16,000 staff and 50,000 students from 150 different countries, and an annual turnover of more than £1.2 billion a year, we are London’s leading multi-disciplinary university. Alongside our global reputation for excellence in teaching, we are recognised as one of the most successful and influential research institutions in the world.
UCL’s strategy sets out clear, cross-university priorities. To turn these bold ambitions into action, we established the Strategic Change Team. The team brings together new and established capabilities and is at the heart of building and delivering a prioritised portfolio of change initiatives. These initiatives will enable UCL to achieve its strategic objectives, deliver cohesive services and implement the enabling digital technologies that support them.
We provide leadership, partnership and hands on help to ensure the delivery of fit-for-purpose solutions that create meaningful value for our community.
This is your opportunity to bring fresh thinking, make a tangible impact, and help deliver transformation across a world-leading institution.
Please note this is a 13 month fixed-term contract.
This is an exciting opportunity to work in partnership with the join the Professional Services Hub and play a key role in delivering two significant programmes working to enhance our Payroll Service and staff visa compliance ways or working.
You will be part of UCL’s Strategic Change division and be matrix managed by the Programme Manager in the Professional Services Hub and working closely with Continuous Improvement Managers, Business Analysts and subject matter experts, you will lead the design and delivery of change management approaches that help ensure changes to ways of working, processes and technology are understood, adopted and successfully sustained.
You will apply a range of change management techniques to support implementation and help programmes realise their intended benefits; including:
- coordinating learning, guidance and training activities
- communications planning and creation
This is an opportunity to contribute directly to high-profile initiatives that strengthen compliance, reduce risk and improve services across the university.
Please note this role is not eligible for a skilled worker visa.
You will have experience of delivering change management activities within a large and complex organisation and be confident applying change management techniques across a range of initiatives.
You will bring strong stakeholder engagement and relationship-building skills, with the ability to influence, coach and gain buy-in from colleagues at all levels. An appreciation of behavioural factors that influence adoption and implementation would be advantageous.
You will be experienced in change impact assessment, readiness management, transition delivery and adoption planning. Experience of supporting the development and deployment of learning, guidance or training materials to support organisational change would be advantageous. You should be comfortable working in both agile and waterfall delivery environments.
You will be highly organised, able to manage multiple priorities and use sound judgement in complex or ambiguous situations. You will enjoy working collaboratively with programme teams, subject matter experts and operational stakeholders to deliver successful outcomes.
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
