Deputy Housekeeping Manager
Are you an experienced housekeeping professional looking to take the next step in your career? Shrigley Hall Hotel & Spa is seeking a motivated and dedicated Deputy Housekeeping Manager to join our exceptional team. In this role, you'll be at the heart of our renowned housekeeping department, helping to maintain the high standards of cleanliness and service that make our hotel and spa stand out.
Situated in a stunning historic mansion with breathtaking views of the Peak District National Park, Shrigley Hall offers a unique blend of luxury and charm. As Deputy Housekeeping Manager, you’ll oversee a dedicated team, ensuring that every guest experience is nothing short of exceptional.
Key Responsibilities:
- Ensure compliance with all statutory and company regulations, including health & safety, hygiene, employee conduct, fire safety procedures, and premises security.
- Oversee the cleanliness of all public areas and guest bedrooms.
- Work closely with the Head Housekeeper to supervise, train, and develop the housekeeping team, fostering a culture of excellence.
- Manage the smooth operation of the Linen Room, ensuring efficient stock handling and distribution.
- In the absence of the Head Housekeeper, manage staffing rotas and ensure payroll hours are accurately completed in line with Amaze Payroll policy.
- Collaborate with HR on recruitment, disciplinary matters, and staff performance issues.
- Ensure all staff receive proper training and ongoing retraining to uphold the company’s cleanliness standards.
- Maintain regular communication with the Maintenance Department regarding room upkeep and repairs.
- Ensure adequate staffing levels are maintained in line with business needs.
- Oversee the procurement and management of cleaning supplies, ensuring stock levels meet requirements while controlling expenditure within budget.
- In the absence of the Head Housekeeper, manage all contract cleaning tasks, including carpet and window cleaning.
- Foster strong communication between the Housekeeping and Reception teams to minimise guest disruptions.
- Maintain a high standard of quality control through room inspections and proper delegation of tasks to supervisors and room attendants.
- Ensure all Housekeeping storage areas are neat, organized, and fully stocked.
- Comply with COSHH (Control of Substances Hazardous to Health) regulations and ensure staff adhere to these safety guidelines.
- Uphold and maintain company image standards, ensuring that all areas are aligned with our brand’s expectations.
What's in it for you?
- Free meals included on shift in the staff canteen
- Free parking on site
- £30 per night - staff stays at Shrigley Hall Hotel and Spa and additional partner hotels, all situated in stunning locations with magnificent scenery.
- £55 per night - discounted stays for friends and family at Shrigley and partner hotels.
- 40% discount on our amazing spa, includes spa visits and entry. 15% discount for spa visits and entry for friends and family.
- 50% discount on food and drinks agreed upon visit.
- Cycle to work scheme.
- Generous tip scheme
If you're passionate about hospitality, excellent servie and want to be part of a dedicated team in an exceptional environment, we want to hear from you!
Job Type: Full-time
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Store discount
Application question(s):
- Do you have Housekeeping experience at Supervisory or Management level?
- Can you commute reliably without using public transport (as this is limited)?
Work Location: In person
