Due to our expanding property management team, we currently have a new and exciting role available, working from our Bangor office.
We are so proud to have been voted AllAgents Best Overall Agents in Wales for 8 years running - all from customer reviews! This is down to our amazing teams! Come and join this award-winning employee-owned company.
The successful candidate will ideally have experience in administration or an inspection roles but not essential as a full training program is provided. This will include training and support in you achieving your Rent Smart Wales agent qualification.
The roles will include:
- Use of our CRM system to ensure quick and efficient communication, liaising with landlords, tenants and subcontractors alike.
- General administration duties include maintaining the property database, ensuring all files and records are up to date and letter/email creation.
- Conducting housing inspections and visiting properties across North Wales.
- Producing inventories using smartphones and tablets.
- Responsible for collating of safety certificates for letting properties, ensuring the database is kept updated at all times.
- Confidently communicating with tenants, landlords, contractors and internal teams via email and phone.
- Follow up on outstanding payments, paperwork and contact information.
- Update internal Excel spreadsheets.
Person Specification
- Must possess excellent customer service skills
- Experience working to tight deadlines, with accuracy and attention to detail
- Excellent communication and interpersonal skills
- Confident telephone manner
- Must be computer literate with excellent knowledge of Outlook, Word and Excel.
- Must have full UK driving license for at least 2 years
Working Hours: 8:45am - 5:30pm Mon - Friday. 38.75hrs total. Saturday 9am-1pm on rota, typically 1 per month.
We also provide:
- Enhanced holidays with a cashing-in scheme available
- Great company events
- EOT Bonus Scheme
- Sick Pay
- Access to Welsh classes
- Access to wellness & mindful programs
- Be part of the Dafydd Hardy team!
Does this sound like you? Do you want to join an award-winning employee-owned team? Then send us your CV, we can’t wait to meet you!
Trainee's starting salary will be the UK national living wage for those over 21, regardless of age.
The advert will be closed as soon as sufficient applicants have been received, with rolling interviews.
Looking for a new career? Come join the team!
Job Type: Full-time
Pay: £25,610.65 per year
Benefits:
- Company events
- Health & wellbeing programme
- Sick pay
Work Location: In person
