We are looking for a friendly, organised and professional part-time receptionist to be the welcoming face of The Spectator. This is a varied front-of-house role, ideal for someone who enjoys interacting with people and ensuring the smooth day-to-day running of a busy office.
The successful candidate will provide an excellent first impression for visitors while supporting the wider team with general reception, facilities and administrative duties.
Key Responsibilities:
Reception
- Welcome and assist guests, visitors and clients in a warm and professional manner.
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Manage the reception desk and ensure the front-of-house area is tidy, welcoming and presentable at all times.
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Answer and direct incoming telephone calls promptly and courteously.
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Monitor the main entrance, greet arrivals and manage access to the building.
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Receive, sort and distribute incoming post and arrange outgoing mail.
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Coordinate courier deliveries and collections.
Facilities
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Ensure the office is kept clean, safe, in a good state of repair and stocked with all necessary supplies; liaising with reception, cleaners, security and recycling companies
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Carry out regular checks of office areas, meeting rooms and communal spaces, reporting any issues promptly.
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Coordinate and troubleshoot general facilities issues and requests, escalating as required
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Arrange relevant contractor when maintenance is required
- Manage relationships with external contractors and coordinate maintenance visits and contractor access to the building.
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Ensure all emergency, security and safety systems and equipment are monitored, maintained and tested as appropriate
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Work with the reception team to ensure full coverage at all times and provide reception cover if/when required
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Support health and safety procedures, including reporting hazards and assisting with emergency procedures where required.
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Assist with office moves, events and other facilities-related projects as needed
Requirements
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Good spoken and written communicator
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Organised and good at taking in information
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A problem solver; enjoys looking for solutions
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Pro-active and capable of working on own initiative
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Personable and able to build relationships
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Hands-on attitude; able to work hard and perform tasks rapidly and efficiently
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Strong team player, reliable and honest
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Proficient using Microsoft Office
