The Seaview are looking for an experienced Front of House Manager to join our growing team. We are looking for someone with a passion and drive to be a part of a flourishing establishment. Your main area of work will be the restaurant and bar, with duties related to our Hotel alongside. The successful candidate will be responsible for managing the day-to-day operations of the restaurant and bar, ensuring that customer service standards are met. The ideal candidate will have excellent communication and problem-solving skills, a strong understanding of our customer service principles, and the ability to work well under pressure.
Responsibilities:
- Supervise staff and ensure that all tasks are completed in a timely manner.
- Ensure that all customer service standards are met.
- Maintain a safe and secure environment for customers and staff.
- Resolve customer complaints in a professional manner.
- Monitor and adjust staffing levels to meet customer needs.
- Manage daily operations of the business.
- Ensure that all policies and procedures are followed.
Skills :
- Minimum 3 years hospitality experience in a supervisory role
- Modern fine dining experience
- Working well under pressure
- Multitasking
- Good knowledge of beverages and wine
- Knowledge of booking and reservation systems
- Training new and existing staff
- Solid understanding of financials and profit & loss data
Job Type: Full-time
Pay: From £16.00 per hour
Ability to commute/relocate:
- Littlehampton BN16 1PD: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing to work breakfast opening shifts and closing shifts?
Education:
- GCSE or equivalent (preferred)
Work Location: In person
