Role Overview
Job Title: Housekeeper
Reports to: Head Housekeeper
Location: Stoke-on-Trent
Hourly rate: £12.85
Date: ASAP
IMMEDIATE START AND FULL TRAINING GIVEN
We are looking to recruit experienced Room Attendants/ housekeepers for our hotel. We are recruiting for fabulous room attendants who have real enthusiasm for the hospitality industry and have a passion for creating memorable guest experiences. Our Housekeepers are responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms and cupboards; replenishing guest supplies at all times maintaining exceptional service levels.
Duties:
- Liaise with the Head Housekeeper to ensure all rooms are cleaned in conjunction with guest check in and departures.
- Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, clean to a high standard and perform other duties as advised by the Senior Housekeeping Team.
- Deliver consistently high standards of cleanliness, looking after guests needs and maintaining a polite and courteous attitude.
- Replenish linen and guest supplies.
- Provide an excellent guest experience.
- Reporting any defects such as faults and any areas of concern Skills:
- Passion for cleanliness with a keen eye for detail and high standards.
- A desire to consistently deliver an excellent level of service and improve departmental performance.
- Focus on high standards of your own work and that of the team.
- Ability to work individually and as part of a team.
- Excellent customer service and communication skills.
- Experience of working in a hotel or in a similar position would be desirable but not essential!
Please note that this is a zero-hour contract and will include weekends and Bank Holidays! If you want to join our amazing team, apply today!
£12.85 per hour. Weekly pay. Part time or full-time hours available. Dedicated weekends available or alternative weekends required. Monday to Sunday 5 days over 7 for full time, up to 20 hours for part time and 35 to 40 for full time.
Due to the nature of the role, candidates should be comfortable with physically active work, including tasks such as bending, lifting, and being on their feet for extended periods, and able to meet the demands of a fast-paced housekeeping environment.
We are happy to discuss reasonable adjustments during the recruitment process and in employment.
Pay: £12.85 per hour
Licence/Certification:
- Right to work in the UK (required)
Work Location: In person