Company: BDI Securities( hiring partner EveryFront)
Work Location- In person
BDI Securities is currently seeking a dynamic and detail-oriented Operations & Client Support Associate to join our team in London. This multifaceted role involves supporting day-to-day logistics, administrative processes, cash handling, and client communications. The ideal candidate will possess strong interpersonal and communication skills, with a keen interest in learning and grow with us.
Key Responsibilities:
Administrative & Finance Support:
- Assist with invoicing and general administrative duties.
- Count coins and banknotes accurately.
- Prepare and send detailed cash count reports to clients.
- Liaise with the Cash Centre to coordinate the deposit of client funds delivered by drivers.
Logistics & Operations Support:
- Support the logistics team in assigning drivers to various collection points.
- Offer real-time support to drivers during their routes, especially in the event of changes.
- Assist in the coordination and planning of daily cash collection routes.
Client Interaction:
- Act as a key point of contact for existing clients to address operational queries and concerns.
- Ensure timely and professional communication across email, phone, and in-person interactions.
Skills & Requirements:
- Excellent verbal and written communication skills – professional, clear, and articulate.
- Strong interpersonal abilities to build rapport with internal teams and clients.
- Basic financial acumen and ability to handle and report on cash transactions accurately.
- Prior experience in logistics, client servicing, or administrative support preferred.
- Ability to work independently, remain calm under pressure, and multitask efficiently.
- Competency with Microsoft Office and email communication.
Preferred (Not Essential):
- Holder of an SIA (Security Industry Authority) will be a plus but not essential
- Previous exposure to regulated environments or interest in compliance.
Job Type: Full-time
Pay: £33,000.00-£37,000.00 per year
Benefits:
- Company events
- Company pension
- Health & wellbeing programme
- Language training provided
- On-site parking
- Sick pay
Experience:
- Administrative: 1 year (preferred)
Language:
Licence/Certification:
Work Location: In person
