Job Advert
We are looking for exceptional front of house staff to join our family!
The Role of a Front of House is simple… to create unforgettable customer experiences for our valued customers.
Responsibilities:
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You will be responsible for managing the customer meal experience.
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Responsible for greeting and seating customers, taking orders and delivering food and drinks.
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Responsible for keeping up to date and communicating food and drink menus with customers.
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Responsible for communicating any service or customer issues immediately to the restaurant manager and resolving the issue(s).
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Responsible for ensuring customer feedback is received during service.
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Comply with daily and weekly checklists are completed.
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Ensure restaurant and bar areas are maintained in a clean and clutter free state.
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Ensure any customer food allergies or requests are actioned.
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Communicate service and booking information to the kitchen.
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Communicate customer feedback to the kitchen.
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Demonstrate knowledge of and be compliant with all current company and legislative requirements, including HSE/Fire Safety, licensing, COSHH.
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Undertake any relevant training.
We are looking for a team player who is:
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Able to provide an exceptional customer service and can delight our customers
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Enthusiastic with a ‘can do’ attitude
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Able to work well under pressure
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Smartly presented and professional in approach
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Positive with a can-do attitude
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Respectful to co-workers and customers
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Able to have an eye for detail and keep our venues beautiful
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Self-motivated to learn
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Punctual
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A good planner and organiser
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Great at communication
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Able to problem solve and has sound judgement
Cinquecento Employee Benefits:
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Cinquecento 25% family dining discount
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Free pizza/meals for each full shift worked
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Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming
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Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching
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Performance related bonuses (non-contractual)
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Tronc/Gratuities
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Pension scheme (subject to eligibility)
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Full training and certification on health and safety, food courses and wines
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Opportunity to learn about traditional Italian cuisine
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Career Development
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Full uniform provided
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Lockers provided
