We are currently in the market for an experienced Risk & Compliance Manager across our Delegated Authority & Schemes area of the business
This is a home-based role within the UK that will require travel occasionally — e.g. monthly to attend team meetings at Jensten office locations.
Delegated Authority (DA) and schemes business refers to insurance arrangements where Insurers grant underwriting or claims, administrative authority to Jensten (such as a coverholder or MGA) to act on its behalf within agreed terms.
This role owns and manages the Delegated Authority Framework across Jensten Group's business areas, collaborating closely with key stakeholders to keep the framework current, effective, and aligned to regulatory and Lloyd's requirements.
Delegated Authority Oversight
Own and oversee the end-to-end approval, onboarding, and renewal process for Delegated Authority arrangements, ensuring compliance with defined standards and clear tracking, escalation, and resolution of outstanding actions.
Lead ongoing monitoring of Delegated Authority arrangements, identifying and managing changes to scope, terms, or capacity as they arise.
Ensure Delegated Authority procedures remain current, effective, and aligned to Lloyd's requirements, regulatory expectations, and internal governance and risk appetite.
Oversee the effective use and governance of Lloyd's systems — including ATLAS, DAM (support), and DCOM — ensuring required tasks, approvals, and compliance activities are completed accurately and within required time limits.
Risk, Compliance Advisory
Provide subject matter expertise and advisory support on Delegated Authority and schemes business, including structure, risk assessment, governance requirements, and regulatory expectations.
Stakeholder & Project Work
Represent the business at relevant market forums, committees, and industry events, maintaining awareness of market developments, regulatory changes, and best practice in Delegated Authority oversight.
Qualifications & Capabilities
Technical & Regulatory Knowledge
Good knowledge of delegated authority business, e.g., gained through auditing delegated authority arrangements at an insurance company, or working within a Lloyd's Syndicate in a role with responsibility for Delegated Authority oversight.
Logical, analytical, and resourceful, with strong attention to detail and a focus on insurance contract management.
Strong IT skills, particularly MS Office and Excel, plus experience with document repository systems, workflow systems, and Lloyd's tools.
Good knowledge of delegated authority business, gained either through auditing delegated authority arrangements at an insurance company, through a Lloyd's Syndicate role with Delegated Authority oversight responsibility or in a broker or MGA business.
About Us:
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.
Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.
Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.
Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.
We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business
