Contract: Healthcare
Location: Royal Marsden Hospital, Sutton - SM2 5PT
Hours of work: 23
Working Pattern: A variety of working patterns and shifts are available
Contract Type: Permanent
Hourly Rate: £15.36
Are you friendly, confident, and passionate about delivering exceptional food and customer service?
As a Host with ISS UK, you will be an ambassador for both ISS and our clients, playing a key role in creating a warm, professional, and memorable hospitality experience.
This important position is ideal for someone who takes pride in delivering excellent service and ensuring an outstanding dining and workplace experience for every guest and visitor.
The Role
- Deliver a warm welcome and excellent customer service to guests, colleagues, and clients.
- Act as a site ambassador, confidently promoting workplace facilities, dining services, and activities.
- Build positive relationships and create a friendly, professional atmosphere.
- Assist with the preparation, presentation, and service of food and beverages to company standards.
- Ensure service areas are well-stocked, clean, and ready throughout service periods.
- Handle customer transactions accurately and follow cash handling procedures where required.
- Maintain high standards of cleanliness, hygiene, and food safety across all work areas.
- Support continuous improvement by identifying opportunities to enhance the customer and hospitality experience.
About You
- Excellent customer service skills with a genuine passion for delivering exceptional experiences.
- A friendly, approachable, and professional manner with the ability to engage confidently with a wide range of people.
- Strong teamwork skills, complemented by the ability to work independently when required.
- A considerate and proactive attitude, with a willingness to support colleagues and contribute to a positive work environment.
- Competent in using relevant systems and software (e.g., Microsoft Office).
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
To find out more about what we do go here - https://www.uk.issworld.com/
Work Location: In person
