MITIE is seeking an experienced, Senior Project Manager to be embedded within a key account operating in a high-security environment. The role leads the account's project management function, taking ownership of the full project lifecycle - from inception and feasibility through to delivery, handover and completion.
Reporting to the Account Manager, the Senior Project Manager acts as a senior point of liaison for the client, drives robust monthly reporting and governance, and provides leadership, line management and mentoring to a growing team of project professionals. Success in the role depends on strong delivery discipline, commercial awareness and the discretion and compliance required to operate within a secure setting.
Key ResponsibilitiesProject Delivery
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Lead the delivery of multiple concurrent projects from inception to completion, on time, within budget and to the required quality and safety standards.
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Own project scoping, planning, scheduling, resourcing, risk management and change control across the account portfolio.
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Manage project budgets, forecasts and commercial performance, ensuring value for money and accurate cost control.
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Maintain comprehensive project documentation and ensure work is delivered in line with MITIE and client governance standards.
Account Project Management Function
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Lead and continuously improve the project management function across the account, embedding consistent processes, tools and best practice.
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Provide assurance on project controls, methodology and delivery standards for all projects within the account.
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Identify opportunities for additional project works and support the account's growth and pipeline.
Client Liaison & Stakeholder Engagement
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Act as a senior point of contact for the client on all project matters, building trusted, long-term relationships.
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Engage and influence a broad range of stakeholders across the client, MITIE and the supply chain.
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Communicate project progress, risks and decisions clearly and proactively to all levels, including senior leadership.
Reporting & Governance-
Produce and present accurate monthly project reporting covering progress, financials, risk, safety and KPIs.
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Ensure full compliance with contractual obligations, MITIE policies and client-specific security and governance requirements.
Leadership, Line Management & Mentoring-
Provide day-to-day line management for project managers and project support staff, including objective-setting, performance reviews and development.
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Coach and mentor team members to raise capability, consistency and professional standards across the function.
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Foster a positive, inclusive and high-performing team culture aligned to MITIE's values.
Health, Safety & Compliance-
Champion a zero-harm culture, ensuring all projects are delivered safely and in line with CDM and relevant HSE requirements.
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Ensure safe systems of work, method statements and risk assessments are in place and adhered to.
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Uphold the security protocols, behaviours and confidentiality demanded by a high-security working environment.
Essential
Desirable
- Active Developed Vetting (DV) clearance, or eligibility and willingness to undergo DV.
- Demonstrable senior project management experience delivering projects from inception to completion.
- Proven track record managing multiple concurrent projects within an account or programme.
- Strong senior client liaison and stakeholder engagement skills.
- Line management experience, including developing and mentoring project teams.
- Confident in monthly reporting, budget control and project governance.
- Sound commercial, risk and change-management awareness.
- APM qualification (e.g. APM PMQ, PPQ or Chartered Project Professional - ChPP).
- NEBOSH certificate (General or Construction).
- Recognised PM methodology (e.g. PRINCE2, MSP) or equivalent.
- Experience within facilities management or the built environment.
- Knowledge of CDM regulations and safe systems of work.
- Familiarity with secure-site working practices and compliance regimes.
