BEFRIENDER VOLUNTEERS needed: East Sussex County Wide Area especially in the Peacehaven & Eastbourne Area.
Can you spare 2 hours per week?
(Telephone Based work from home)
VOLUNTEER ROLE DESCRIPTION
PURPOSE:
Older persons are at risk of becoming isolated and losing their community connections. As a mainly Telephone Befriender Volunteer, you'll work flexibly from the comfort of your own home and contact older persons to understand their service needs. If you love talking to others, are polite and empathetic, and have access to a phone, we'd love to hear from you. There may also be the opportunity for a physical meeting, but only if relevant and where it is something you want to do.
What you will be doing:
Call a client(s) assigned to you through the Befriender Coordinator
Call your assigned client(s) once a week at a mutually agreed time
Maintain light-hearted chat during your calls
Liaise with the Befriender Coordinator
Raise any concerns you may have regarding your client(s) with the Befriender coordinator
The client remains on the service for up to 6 months.
The skills you need:
Have good telephone and communication skills
Be a people person
Have at least very basic IT skills
Be trustworthy and reliable
Have a desire to help elderly people in the local community.
What's in it for you:
An induction and ongoing training with support sessions if required
Reimbursement of out of pocket travelling expenses
Full recognition of the time, energy and skills volunteers freely give - for example long service and merit awards
The opportunity to be part of a friendly team
The opportunity to meet other volunteers and attend occasional social events
The opportunity to be involved in the planning and development of AGE UK East Sussex Services
Appropriate insurance cover - to protect you whilst you are acting on behalf of AGE UK East Sussex (please note our insurance covers volunteers from the age of 18 -85 years of age
The opportunity to enhance your skills.
Disclaimer: Age UK East Sussex reserves the right to review this role description from time to time to best suit the changing nature of the role in line with service needs. Any changes to this document will be made by mutual agreement
We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
Please note We are unable to offer this role to anyone under the age of 18 due to safeguarding concerns.
Job Type: Volunteer
Pay: £0.01 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location: Remote
