Woking & Sam Beare Hospice and Wellbeing Care are pleased to announce the following position:
People Services Advisor
We are a patient-centred charity that delivers palliative and end of life care to those with advanced life-limiting illnesses, who live in North West Surrey. We care for patients and provide support to families and carers in the community as well as in our Inpatient Unit and Wellbeing Centre at the Hospice.
You will, therefore, be joining a passionate and dedicated team of professionals that make a real difference to the families across Surrey community.
“The best thing about working for the hospice is that you do not feel you are enhancing shareholder value, instead you are working towards enabling the hospice to provide more care to those that need it.” Admin Colleague
Role Overview
This role offers an exciting opportunity to be part of a dynamic team focused on delivering exceptional support and guidance related to employee experience and people management. The successful candidate will serve as a trusted advisor, assisting with a wide range of people services including policy interpretation, employee relations, and HR administration. This position requires a collaborative and approachable individual who thrives in a fast-paced environment and is committed to contributing positively to organisational success through effective people support.
Key Responsibilities
- Provide clear, timely, and accurate advice and support on people-related enquiries to employees and management.
- Assist in managing employee relations matters, helping to resolve issues while maintaining confidentiality and professionalism.
- Support the implementation and communication of people policies, procedures, and programs.
- Collaborate with HR partners and other departments to ensure seamless delivery of people services.
- Maintain and update employee records and HR systems with precision and attention to detail.
- Contribute to continuous improvement initiatives aimed at enhancing the overall employee experience.
- Prepare documentation, reports, and correspondence related to people services activities.
- Support onboarding and offboarding processes, ensuring smooth transitions for employees.
- Promote an inclusive and positive workplace environment by responding to diverse needs and providing equitable service.
Required Qualifications
Must-Haves:
- Strong interpersonal and communication skills, with the ability to engage confidently with a broad range of individuals at all organisational levels.
- Excellent organisational skills with an aptitude for managing multiple priorities accurately and efficiently.
- Demonstrable knowledge of HR principles, people management practices, or related areas.
- Ability to handle sensitive information with discretion and integrity.
- Proficiency in using HR information systems and standard office software.
- A solution-focused mindset with a proactive approach to problem-solving.
Nice-to-Haves:
- Experience supporting employee relations or people advisory functions.
- Understanding of employment law and compliance regulations.
- Familiarity with diversity, equity, and inclusion principles applied in people services.
- Previous work in fast-paced or complex organisational environments.
- Skills in report writing and delivering presentations or training sessions.
This role is an excellent fit for someone enthusiastic about providing valuable support that enhances workplace engagement and effectiveness. If you are motivated by helping others and eager to contribute to a supportive people services function, this opportunity could be a great match.
Previous experience in a similar role is advantageous, but not limiting in this position.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Non-Clinical Staff Benefits
We are passionate about our colleagues’ careers. Along with our commitment to provide every colleague with a personal development plan to achieve their vocational goals, we provide the following industry leading benefits:
- Annual Leave: 27 days rising to 29 days after 5 years’ service, rising to 33 days after 10 years’ service.
- Flexible Working: We fully support flexible working opportunities including working part time depending on the role.
- Free Parking: Free parking is available.
- Employee Assistance Programme (EAP): through a company called MetLife who also provide our ‘Death in Service’ benefit. This is a benefit that can be accessed by all of our substantive employees.
- Discounted Complementary Therapies: Our Wellbeing Team offer discounted therapies to all members of staff including massages and reflexology and Staff Wellbeing Days.
- Blue Light Discount Card: Staff can apply for a Blue Light card that offers discounts across 15,000 retailers.
- On Site Café: Our Garden Café based at the Hospice in Goldsworth Park offers a range of hot and cold food options including sandwiches and jacket potatoes. Hot and cold drinks and snacks with a discount offered to all members of staff.
The closing date is 3rd July 2026. However, we will be interviewing during the advertising period and reserve the right to make an appointment before the closing date, so early applications are encouraged.
Job Type: Full-time
Pay: £30,000.00-£33,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Store discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
