We are looking for a motivated, enthusiastic and career-driven individual who wants to grow with our business.
This is not just a receptionist role.
We are looking for someone who enjoys speaking with people, has a passion for beauty and aesthetics, enjoys sales, takes pride in providing outstanding customer service, and wants to become an important part of a growing business.
If you are looking for a long-term career where your ideas, initiative and commitment will be recognised, we would love to hear from you.
The Role
As Receptionist & Sales Coordinator, you will be the first point of contact for both our skin clinic clients and training academy students.
You will play a key role in delivering a luxury customer experience while supporting the continued growth of the business.
This role requires someone who is organised, confident, proactive and able to work independently while supporting the wider team.
No two days are the same, so we are looking for someone who enjoys a varied role and is happy to take ownership of their responsibilities.
Key Responsibilities
Your duties will include but are not be limited to:
- Welcoming clients and students professionally.
- Answering incoming telephone calls promptly and confidently.
- Responding to enquiries via telephone, email and social media.
- Contacting new skin clinic and training course enquiries.
- Following up consultations and converting enquiries into appointments.
- Supporting monthly sales targets through effective customer communication.
- Managing daily clinic and training diaries.
- Booking consultations, treatments and training courses.
- Maintaining accurate client and learner records.
- Preparing consultation forms and learner documentation.
- Ensuring GDPR and Data Protection requirements are followed at all times.
- Supporting therapists and trainers with day-to-day administration.
- Assisting with social media content creation and marketing activities.
- Requesting Google Reviews and client testimonials.
- Maintaining an organised, welcoming and professional reception area.
- Supporting the team wherever required.
- Identifying opportunities to improve systems and client experience.
- Completing administrative tasks accurately and within deadlines.
About You
We are looking for someone who has:
- Previous experience in a customer-facing role.
- Experience within beauty, aesthetics, wellness, healthcare or hospitality (preferred).
- Excellent communication skills.
- Strong organisational skills.
- Confidence using computers and booking systems.
- Excellent telephone manner.
- A positive and professional attitude.
- High attention to detail.
- Ability to multitask in a busy environment.
- Confidence speaking with clients and recommending suitable treatments or training courses.
- Ability to work independently using your own initiative.
- A genuine passion for delivering outstanding customer service.
The Ideal Candidate
You are someone who:
- Has a strong work ethic.
- Is reliable and punctual.
- Takes ownership of your work.
- Doesn't wait to be told what to do.
- Enjoys working towards targets.
- Is eager to learn and develop professionally.
- Is calm under pressure.
- Communicates confidently and professionally.
- Has a positive attitude every day.
- Wants to build a long-term career rather than simply finding another job.
- Takes pride in helping a business grow.
What We Offer
- Opportunity to progress from part-time to full-time.
- Ongoing training and professional development.
- Supportive and friendly working environment.
- Opportunity to learn about advanced aesthetics and skincare.
- Career progression as the business grows.
- Opportunity to contribute ideas and make a real difference.
Working Hours
Initially 2–3 days per week, with the opportunity to progress to full-time as the business continues to grow.
Working hours:
9:30 am – 5:00 pm
How to Apply
If you believe you have the passion, commitment and work ethic to become part of our growing team, we would love to hear from you.
Please send your CV together with a short covering letter explaining why you would be the right person to join Avalon Skin Clinic & Institute.
We are looking for someone who is committed, enthusiastic and ready to grow with our business—not someone simply looking for their next job.
Job Type: Part-time
Pay: £13.00-£1,500.00 per hour
Benefits:
Work Location: In person
